App is useless
Writing this review in English so everyone can understand it.
1. Can’t perform actions in the app such as topping up, purchasing data abroad, etc. It opens the Nova site. Sign in Oct and over and over just to get to a new page
The app just there for discounts and the “perky” (obnoxious) yellow landing screen.
2. Worst customer support ever. A support agent just sends you in a loop with canned answers from the help center which anyone can go to any time (I did, answer was still useless which is why I contacted “support”!). Customer support is not helpful AT ALL.
3. The site is absolutely confusing. It used to be easy but it seems like a product manager or marketing or someone made it intentionally difficult/not straight forward and simple. This isn’t an upgrade, it’s a hellscape.
4. I authorized one amount and have the screenshot to prove it. I received an SMS for double the amount and was told I still had no data to use abroad (whaaaat!???). Instead of reversing the charge to my card customer “support” told me they needed my bank info to refund me. SERIOUSLY!?!?
What’s become of Nova???? I’ve used this carrier for 10 years and now I have to change carriers. None of this is ok.
1. Can’t perform actions in the app such as topping up, purchasing data abroad, etc. It opens the Nova site. Sign in Oct and over and over just to get to a new page
The app just there for discounts and the “perky” (obnoxious) yellow landing screen.
2. Worst customer support ever. A support agent just sends you in a loop with canned answers from the help center which anyone can go to any time (I did, answer was still useless which is why I contacted “support”!). Customer support is not helpful AT ALL.
3. The site is absolutely confusing. It used to be easy but it seems like a product manager or marketing or someone made it intentionally difficult/not straight forward and simple. This isn’t an upgrade, it’s a hellscape.
4. I authorized one amount and have the screenshot to prove it. I received an SMS for double the amount and was told I still had no data to use abroad (whaaaat!???). Instead of reversing the charge to my card customer “support” told me they needed my bank info to refund me. SERIOUSLY!?!?
What’s become of Nova???? I’ve used this carrier for 10 years and now I have to change carriers. None of this is ok.
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Version 6.0.34
Version 6.0.34 er bögguð
Snilldar app
Snilld að komast í stólinn og geta fyllt á frelsið. Mjög skemmtilegur eiginleiki að geta séð NOVA vini í símaskránni sinni líka
frábær app
þægilegt að geta auðveldlega séð hvað ég á mikla inneign eftir, bæði síma og 3G.
Krassar...
Þetta er ágætis app. Krassar á iPhone 5 þegar maður fer í "nova vinir". Virkar annars ágætlega.
Good-ish
Far from great, or useful, but definitely getting there. I'm just glad they are finally introducing an app.
Gott :)
Appið er fínt en ég fæ aldrei sms-ið til að komast inn á stólinn:/
Gott
Æði
N O V A
Love It ! Easy to use. ;)
Jeij.... Love it ❤❤❤❤
Snilldar app! Búin að bíða & bíða eftir þessu. Klárlega gerði daginn minn betri 😃💙
Sniðugt
Já
Rólegur tígur
Einfalt, auð skiljanlegt og gott....
Ekki mörg góð íslensk forrit í gangi en þetta vekur upp von að fleiri góð íslensk forrit komi í framtíðinni ...
Vel gert nova og forritarar þeirra !
Ekki mörg góð íslensk forrit í gangi en þetta vekur upp von að fleiri góð íslensk forrit komi í framtíðinni ...
Vel gert nova og forritarar þeirra !
Sigfús Elvar Vatnsdal
Virkilega lengi beðið eftir svona forriti frá Nova. Virkilega þægilegt að geta fyllt á innegn og fylgst með notkuninni í gegnum þetta forrit. Tær snilld.
Stjórn
Frábært að geta stjórnað stillingum a vinatónum, talhólfi og netið í útlöndum
Nova App!!!!!
Loksins komið app frá nova fyrir okkur nova nörda..!!!! Snild að geta fylgst með notkun á þægilegan hátt!!
Vel gert!
Einfalt og þægilegt! Frábært að hafa stólinn við hendina :)
Nice app
Nicr
Nova
Einfalt og skilvirkt app, ekki of flókið og virkar vel.
Snilld
Alger snilld ad geta fylgst með notkuninni sinni.
