Issues with login tracking and equipment overload
Response from developer
Hi there, thank you for your review and the suggestion with guilds. We would recommend joining active guilds or contacting your guild leader to remove inactive members. Regarding the issue you've encountered with your weekly rewards, please submit a ticket through our support channel with a screenshot of your in-game profile containing your ID so that we can further investigate this. If you have any suggestion with the game's merge or evolution mechanics, please do not hesitate to let us know as well.
Issues with login tracking and guilds need work
Also the guild system needs work. A lot are full but can’t get to lvl 2 for raids because no one contributes. There also needs to be a fixing on merge and evolution. It’s weird to do. The guide doesn’t help.
Response from developer
Hi there, thank you for your review and the suggestion with guilds. We would recommend joining active guilds or contacting your guild leader to remove inactive members. Regarding the issue you've encountered with your weekly rewards, please submit a ticket through our support channel with a screenshot of your in-game profile containing your ID so that we can further investigate this. If you have any suggestion with the game's merge or evolution mechanics, please do not hesitate to let us know as well.
Game issues
Response from developer
We are sorry to hear that you were stuck in the game after the 2nd battle. If possible, please provide us with a video of the situation and a screenshot of your in-game profile. You may send it to the team at support.mon.co, or email it to us at support@liquidx.studio, and we will investigate the matter to provide a resolution. Hoping to hear from you soon.
Beware
Response from developer
Thanks for sharing your concern. Player security is very important to us, and we want to reassure everyone that all login methods are handled through trusted, secure authentication providers. We continually review our systems to ensure they meet current security standards. You may also refer to our privacy policy at https://www.pixelmonrpg.com/privacy If you would like to delete your account, have questions, or notice anything unusual, we encourage you to reach out to our team at support.mon.co so we can look into it directly.
Scam alert
Response from developer
Dear player, we are sorry to hear about your concern. Rest assured that we are operating in accordance with the privacy policy. If you would like to delete your account, you can always submit a request at our website - support.mon.co
