Archived App
This is an archived listing of the app previously available on the App Store.Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.
About
Novell Service Desk is a complete service management solution that allows you to easily monitor and solve services issues so that there is minimal disruption to your organization, enabling users to focus on the core business. It provides an online support system to meet the service requirements of all your customers, administrators, supervisors, and technicians.
The Novell Service Desk mobile app enables technicians and supervisors to manage and support your customer requests using your favorite mobile device.
- Easily review your tasks and your team’s tasks and take action
- Drill down into any request and review the complete history
- Add notes to requests and change status
- View Service Metrics dashboard
To use this app, your organization must have a Novell Service Desk (version 7.0.2 and above) system deployed. Please visit https://www.novell.com/products/service-desk
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What's New in Novell Service Desk
1.0.1
March 21, 2018
This app has been updated by Apple to display the Apple Watch app icon. support for iOS 8 or later
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