THEY TOOK $120,000 from me over night..
Response from developer
Hi, we're very sorry to hear about your experience and understand how alarming this situation must be. Please contact our support team at support@changenow.io as soon as possible and include any relevant details, such as your wallet address, transaction hash (if available), and any other information that may help us investigate. If you've already contacted support, please share your ticket number here so we can check on the status from our side. We'll do everything we can to look into this with you.
Fast and convinient crypto wallet
GET OFF OF THE APP STORE!
Пока не ясно 🤨
Frauds and an absolute disgrace. AVOID.
EDIT: Read their pathetic, canned, Copy/Pasted response to me. What a joke. Apple please delist them from The App Store immediately!
Response from developer
We’re very sorry to hear about your experience and understand how concerning a situation like this can be. Please note that our wallet is non-custodial, which means that only the user controls the private keys and recovery phrase associated with the wallet. For security and privacy reasons, we do not have access to users’ funds or the ability to move or recover them. Cases involving unauthorized access are most often related to compromised devices, phishing attempts, or the exposure of a recovery phrase. We always strongly recommend keeping the seed phrase private, storing it offline, and ensuring that devices are free from malicious software. We’d really like to take a closer look and provide any possible guidance, so please reach out to our support team at support@changenow.io with the details of your case. We take security concerns seriously and are always looking for ways to improve the user experience.
