NOW Wallet User Reviews

Customer Experience

Positive experience68.2% of reviews
Neutral1.5% of reviews
Negative experience30.3% of reviews

~ Based on 198 written reviews from the US App Store.

What users say

Is NOW Wallet Safe?

NOW Wallet: Buy & Swap Bitcoin appears safe based on user ratings. AppsHunter Safety Score for NOW Wallet is 90/100.

This assessment is based on 834 user ratings, with an App Store average of 4.5/5.

Safety Analysis

86.3% of ratings point to a safe experience
3.2% of ratings suggest some concerns
10.4% of ratings point to a risky experience

~ Based on 834 App Store ratings for NOW Wallet.

Is NOW Wallet Legit?

NOW Wallet: Buy & Swap Bitcoin appears to be a legitimate app. AppsHunter Legitimacy Score for NOW Wallet is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

rsz x king ayatul md sajol khan

bangladesh247

The best of the best wow

The ease of use and the speed is awesome much needed and love the privacy along with great help very please forever grateful to you guys thank you :)

THEY TOOK $120,000 from me over night..

This app has stolen 120k from my XMR wallet. I gave no one my keys, i write all my keys down physically, not electronically.. I have several crypto apps. And no money has ever been missing.. I will be letting my large following know to help me shut this app down. These developers are smart and are scammers. No way I just created this wallet 3 days ago. And boom. Money gone.
Show more

Fast and convinient crypto wallet

All good. Gas-free Trc usdt20 is a very good option! Very few other wallet apps provide this feature

GET OFF OF THE APP STORE!

They let anybody plunder and steal from your wallet and then give you the most pathetic, weak excuse and to why it happened. Basically, they let it happen! Beyond worthless!

Пока не ясно 🤨

Я перевел некоторое количество USDT. Не могу конвертировать их в другие монеты. Требует 30 trx. Конвертировать в 30 trx тоже не могу. Вывести с кошелька без 30 trx тоже не могу. И что делать с кошельком если любые действия заблокированы? Пока похоже на скам. Свое мнение изменю если объясните как действовать в этой ситуациях!
Show more

Frauds and an absolute disgrace. AVOID.

They let all of you crypto get stolen and then feed you a pathetic excuse about why. Listen, do not use any wallet that also isn't a full exchange as well, they simply do not have the security protocols because they don't have to. Use Coinbase, Kraken, or Gemini instead. GET OFF OF THE APP STORE!

EDIT: Read their pathetic, canned, Copy/Pasted response to me. What a joke. Apple please delist them from The App Store immediately!
Show more

Response from developer

We’re very sorry to hear about your experience and understand how concerning a situation like this can be. Please note that our wallet is non-custodial, which means that only the user controls the private keys and recovery phrase associated with the wallet. For security and privacy reasons, we do not have access to users’ funds or the ability to move or recover them. Cases involving unauthorized access are most often related to compromised devices, phishing attempts, or the exposure of a recovery phrase. We always strongly recommend keeping the seed phrase private, storing it offline, and ensuring that devices are free from malicious software. We’d really like to take a closer look and provide any possible guidance, so please reach out to our support team at support@changenow.io with the details of your case. We take security concerns seriously and are always looking for ways to improve the user experience.

Unable to access funds

Used to use this app all the time, stopped for a year, came back and bought $140 worth of btc. It’s been almost a week and my wallet won’t update with the funds, having serious problems and customer support doesn’t resolve the issue, they just open tickets and I wait days for an email response that doesn’t help. The app is so buggy that it literally stole from me.
Update: literally minutes after posting this review, I received another email back with instructions on how to resync my XMR wallet, but I need assistance with my BTC wallet. I could literally slam my head against concrete right now. This is an absolute nightmare and the devs should be ashamed.
Show more

Frauds and an absolute disgrace.

They let all of you crypto get stolen and then feed you a pathetic excuse about why. Listen, do not use any wallet that also isn't a full exchange as well, they simply do not have the security protocols because they don't have to. Use Coinbase, Kraken, or Gemini instead. GET OFF OF THE APP STORE!

Lots of issues

Be ready to have your money disappear from your account completely. That’s what happened to me, after waiting 2-3 days for my money to come in from another wallet of mine. I let my xmr coins sit and didn’t use any then a couple weeks later I open the app the completely $0 dollars without any transaction history😪 These guys are 100% thief’s and not because they’ll charge high fees on every deposit but cause they’ll straight up take ALL your money.
Show more

NON CONSIGLIO

Carichi 200€ e vi prendono quasi 30€ di commissioni, anche per mandare cripto hanno commissioni altissime , se volete pagare praticamente solo commissioni questa è l’ app giusta.

Bad Trading Experience

I know very much well that now wallet can do more better by giving out a quick response and easily cryptocurrency Trading everything syncs together as long it products are available

Response from developer

Hey! Awesome to hear! We’ll keep leveling up so your crypto journey stays seamless 💎

Scammers and liars

It seems they are stealing people’s money and are they are hiding behind the “KYC” argument to maybe find a customer which doesn’t have some documents and therefore they can steal his money “legally” and keep it for themselves.

Also, they are lying in the AppStore about “no data collected” because if you dig deeper in their privacy policy it says it collects a lot of data.
Show more

Slow and Useless

Transactions are very slow and this app is useless
It keeps telling me to back up wallet EVERY TIME I log in and it’s Already backed up? Also it makes me create a new account t every time I want to send money this app is USELESS

money randomly went missing

hi my name is kay and id like to report that my money was randomly took after receiving it and trying to send 5$ to a friend and randomly ALL my money got took and was sent to an address I didn’t even put in… I want my money back. This is ridiculous i literally had 110$ to save up for something.

Tolle App

Die App hat mir ermöglicht, Token zu kaufen die man, ansonsten nicht so leicht bekommt

Slow

Move slow

Cool

Thanks

Lost Funds – App Sent My Crypto to the Wrong Address

I used NOW Wallet to exchange XMR to SOL — the app handled everything automatically. I never entered any address manually. Still, the app sent my funds to the wrong address, and the exchange never received them.

It’s been over a month. I contacted support immediately. They admit the funds were sent but say they don’t know where, and they’ve done nothing to fix it. I’ve sent them all the proof: Order ID, screenshots, transaction info — they just keep stalling and asking me to wait.

This wasn’t user error — the app failed. It lost my money, and I’ve had zero support. Stay far away from this wallet if you value your crypto.


Order Id: 05f23e09882d0b
Show more

Top wallet

So easy to use! Love it