NuStep User Reviews

Customer Experience

Positive experience21.4% of reviews
Neutral0.0% of reviews
Negative experience78.6% of reviews

~ Based on 14 written reviews from the US App Store.

Is NuStep Safe?

Not enough ratings yet to assess NuStep.

Is NuStep Legit?

NuStep appears legitimate, with a few gaps. AppsHunter Legitimacy Score for NuStep is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

The app needs a facelift

This app is a very poor representative of a company that produces an excellent and very expensive product. After having spent thousands of dollars for my NuStep, I would've expected an app that was in keeping with the way modern apps run these days. This one is like being on the DOS train. Spend some money and get this app totally revamped.
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Love this version

Email accountability is great. I share every workout with my accountability partner. It keeps me motivated and allows us to keep a healthy competition going between us. Whoever does more miles in our week buys the other’s coffee on Saturday.

Very limited!!

I’ve been trying to get this app connected to Apple Fitness and Apple Health for over a month. Apparently it is impossible. Then I find out there is ANOTHER NuStep app that does connect, but my history in this app won’t transfer or sync! Disappointed to say the least. NuStep should just pull this app from the App Store to avoid such confusion.
I sure hope NuStep reads this!!
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Unworkable

When try to input my sex. I have two choices. Unidentified or female.
When I try to input my weight. I am given a choose of 600-690lbs.
I quit the program.

Antiquated

The app needs a major facelift. For a company that is so progressive in its products, the app is the polar opposite. It often doesn’t work, shuts off midstream and overall doesn’t sync properly. Cmon NuStep, overhaul the app for us. I was happy to invest in a machine and expect the app to work better.
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Gender & weight cannot be entered

During profile setup the app would not bring up either a selection wheel to select gender or the keyboard to enter weight.

Does not show previous graphs on a daily basis

Currently the app just adds all your days together in one big amount and gives you an overall view altogether when you workout daily. It also Does Not Show your previous graphs from other days when you had worked out. I think the app needs to show the graph/ charts on a daily basis. This way you can go back on previous days and look at the graphs/charts to see how you did previously, then you have something to compare to snd strive or push for in your future workouts on your NuStep. It would be nice to see the graph/charts from day to day, week to week, month to month, and year to year. So maybe this can be incorporated into this app so people can see and track their progress on a daily to weekly to monthly to yearly basis instead of just looking at the overall total progress on a daily basis. Thanks🙂.
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Stopped syncing!

This app worked for about a week. I would sync up, then watch videos on my phone. For the past week, though, it won’t run if I watch anything else simultaneously. I now have to bring a second device with me to leave my phone on the app to get any stats. Please fix this!

Suddenly stopped working

Originally it was great but now it will stop syncing in the middle of my work out

Dated!

Nice 1990’s app. Hey NuStep, this is 2020’s!
Needs upgrade to include Apple Health integration as well as other major health apps.

No Apple Health support

It’s a very basic app that may be helpful for some people, but doesn’t support integration with Apple Health.

Apple Health App

Disappointing that the app does not support and interact with the Apple health app. Useless.

Nice app but ...

It’s easy to set up and use. I like the graph that scrolls while using.
Can you make personal data sync across my devices? iPad to phone?

Good, but...

So far I like the info this app keeps for me, but, I wish you could set up multiple profiles and that when I work out twice a day it would separate the sessions instead of combining them into one set of data.