NutriSnap User Reviews

Customer Experience

Positive experience18.2% of reviews
Neutral4.5% of reviews
Negative experience77.3% of reviews

~ Based on 22 written reviews from the US App Store.

Is NutriSnap Safe?

NutriSnap: Nutrition Tracker appears mostly safe based on user ratings. AppsHunter Safety Score for NutriSnap is 80/100.

This assessment is based on 102 user ratings, with an App Store average of 4.1/5.

Safety Analysis

74.5% of ratings point to a safe experience
4.9% of ratings suggest some concerns
20.6% of ratings point to a risky experience

~ Based on 102 App Store ratings for NutriSnap.

Is NutriSnap Legit?

NutriSnap: Nutrition Tracker appears to be a legitimate app. AppsHunter Legitimacy Score for NutriSnap is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Overall great app, simple and effective

Overall great app, simple and effective. Easy & clean user-interface

Easy to navigate

Easy to use & clean user-interface

$$ HungryHorrible Experience

I have never had a bad experience like this in my life with the App Store. I downloaded this app to try it and then and they're only in three days trial (too short) I was sick when it was up for renewal and didn't have to chance to try it or even cancel it. I contacted the developer directly and heard nothing from them. And Apple, I've been told, it's in the process of denying buttons more and more. I can attest to that now. Pour quality product and all they want is money
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Was great

Was a great app until i got a new phone. Had paid for the liftime usage now i cant log in or use the app. Now when i answer all the questions the app just shuts down.

Response from developer

We’re sorry to hear about the trouble you’re experiencing after switching to your new phone. To get this resolved quickly, please reach out to our customer service team at support@nutrisnaptracker.com They’ll be able to look into your account and help restore your lifetime access. Thank you for your patience, we’ll make sure you’re taken care of.

Extremely buggy. Complete trash.

- Sync with Apple Health is very flaky. You have to enter what you eat manually in this app for the sync to work. If you take a picture, the sync doesn’t work
- Even then, numbers in Apple Health are only accurate when the unit is one. If it’s more than that and arithmetic computation is required, then the numbers are all wrong in Apple Health.
- This app deletes all items from previous day!!!! Why?!?! That’s the whole point of such food logging app.

I have more problems but App Store has a cap for reviews.
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App requires an account

The app requires an account before you can use it. There should be an option to use the app without an account.

Black screen problem on iPhone 13 Pro Max

As title says, black screen after signup screen.

Response from developer

Update to the latest version v15, we already fixed common issues. Thank you

Better apps out there

I feel like this app is lacking a lot of basics. If it can connect to your heath about in your phone why not import some of that information to your calories out.
Don’t waste your money with a subscription

Response from developer

Thanks for your feedback! We've listened to our users and recently updated NutriSnap to address common concerns. We’re continuously improving to provide the best experience. Give it another try, and let us know what you think!

Inaccurate data no support

Scanned foods do not have accurate information, and there is no way to accurately update the items. I emailed customer service twice and did not receive a response of any kind. Here are the items I scanned compared to their actual nutritional data. I would not recommend this produce if you want an actual count of calories and other macros.
Kind healthy grains granola
Scan: 30g serving 150 calories, 3g protein, 3g fiber, 28g carbs
actual 30 g serving 110 calories, 2g protein, 2g fiber, 21g carbs

H-E-B essential grain bread
Scan 32g serving 84 calories, 2.9g protein, 0.9g fiber, 15.7g carbs,
Actual 45g serving 120 calories, 5g protein, 3g fiber, 21g carbs

Thomas english muffins
Scan: 300g serving 110 calories, 4g protein, 2g fiber, 22g carbs
Actual 57g serving, 100 calories, 4g protein, 8g fiber, 26g carbs

Kraft italian dressing
Scan 30ml seving, 120 calories, 1g protein, 0g fiber, 14g carbs
actual 31g serving, 60 calories, 0g protein, 0g fiber, 3g carbs

Carb counter flour tortillas
Scan 60g serving, 110 calories, 2g protein, 2g fiber, 22g carbs
Actual 42g serving (1 tortilla), 60 calories, 3g protein, 12g fiber, 15g carbs

Lightly salted rice cakes
Scan 1 cake serving, 150 calories, 2g protein, 1g fiber, 33 carbs
Actual 1 cake (9g) serving, 35 calories, <1g protein, 0g fiber, 7g carbs

Smuckers natural peanut butter
Scan 32g serving, 190 calories, 7g protein, 2g fiber, 6g carbs
Actual 32g serving, 190 calories, 8g protein, 3g fiber, 7g carbs

Lays potato chips
Scan 30g serving 150 calories, 2g protein, 1g fiber 15g carbs
Actual 28g serving 160 calories, 2g protein, 1g fiber 15g carbs

Jimmy Dean Sage Sausage
Scan 50g serving 20 calories, 3g protein, 0g fiber, .2g carbs
Actual 56g serving 210 calories, 9g protein, 0g fiber, .2g carbs

HEB half and half
Scan 1ml-1/2 cup 1/2 cup, 20 calories, 1g protein, 0g fiber, 1g carbs
Scan 1ml 1 calorie 0g protein, 0g fiber, 0g carbs
Actual 30ml 40 calories, 1g protein, 0g fiber, 1g carbs

Jocko cookies and cream protein powder
Scan serving 30g 120 calories, 20g protein, 2g fiber 10g carbs
Actual serving 37g, 140 calories, 22g protein, 1g fiber, 7g carbs

Good and gather half and half (target)
serving 1/2 cup 20 calories, 1g protein, 0g fiber, 1g carbs
Actual 30ml serving 40 calories, 0g protein, 0g fiber 0g carbs
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Be aware

I signed up for the three day trial as you do not get to try this app if you sign up for the $35 lifetime membership. They took my money before the full 3 days and charged me $69.99. Why would anyone pay that when there lifetime is half the price. Be aware. App is OK but I’m still gonna use MyFitnessPal
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Response from developer

We’re sorry for any confusion regarding the trial and pricing. NutriSnap does not charge before the full trial period ends, as billing is handled by the App Store/Google Play. If you believe you were charged early, we recommend reaching out to your app store for a refund. Also, our lifetime plan is a one-time payment with no recurring fees. If you have any issues, feel free to contact us at support@nutrisnaptracker.com — we’re happy to help!

Good to start

I find it would be more helpful to be able to add the fiber in and have that tracking as well as the protein carbs and fats, also when doing a quick add being able to add fiber in as well there it shows when you scan things but then you never see it again also a lot of the items I scan show different numbers than the nutrition label so I question the overall accuracy
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Response from developer

Thank you for your feedback! Fiber is already included in the nutritional values, and we always strive for the highest data accuracy, so you don’t have to worry about it. We’re actively working on improvements to ensure everything aligns perfectly. We truly appreciate your input and are committed to making NutriSnap the best it can be!

Just got it, not sure I’ll use it

I have the Premium, yet it hounds me constantly to upgrade to Premium. Not just in the app, but sending notifications to my phone. I can’t figure out how to show that my purchase of Premium worked, but I can’t find a way to purchase it, either. So I must already have it. Either way, poor design and implementation. I expect to be able to circumvent the pester mode by turning off notifications, but now I’m concerned there will be other flaws.

The 2-star rating applies only to the Premium purchase vs. pestering issue. I haven’t tried anything else about the app yet.
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Response from developer

Thanks for your feedback! We've listened to our users and recently updated NutriSnap to address common concerns. We’re continuously improving to provide the best experience. Give it another try, and let us know what you think!

Scam

Offered Free Lifetime but after following instructions free offer is only for 3 days. I closed account to avoid being charged.

Response from developer

Thank you for reaching out! Could you clarify what you mean? Our lifetime access is indeed a one-time payment, granting you permanent access to all features without any recurring charges. If you experienced an issue or received conflicting information, we’d like to investigate further to resolve this for you. Please share more details or screenshots of the steps you followed so we can assist you better.

Metric Only, Apparently

Seems great, but while it has a setting option to change from metric to imperial, the measurement format never actually changes, it’s always on metric. I’ve tried multiple times, including logging out and back in and closing/reopening, and using different themes. I see no option to contact support.

Response from developer

Thanks for bringing this to our attention! There is indeed a setting to switch from metric to imperial, but it seems like you're experiencing an issue where the change isn’t taking effect. You can find the option to change the measurement system by going to More > Account > Measurement System. If the issue persists after trying the steps you've mentioned, we recommend checking for any app updates, as bugs like this can sometimes be fixed in newer versions. If you continue to have trouble, feel free to reach out to support@healthcoinapp.com

Not Free

I was immediately charged $10 upon signing up for something that was supposedly free.

Ads ads ads and more ads

Completely inundated with ads that you can add one food item per add that plays. It makes the app nearly unusable

Response from developer

Hi. We apologize for the inconvenience, but to keep developing this free app, we rely on revenue from ads. If you'd prefer an ad-free experience, you can upgrade to the Pro version. We offer monthly, yearly, and lifetime subscriptions, all at a price we believe is very competitive compared to others. Thank you for your understanding!

Doesn’t work

App crashed while trying to sign in and it just gives me a black screen now. I can’t get it to work. I’ve deleted it and re-downloaded it three times. It does not work. I haven’t even had a chance to use it to really judge it. Disappointing.

Response from developer

Update to the latest version v15, we already fixed common issues. Thank you

App won’t open

The app will not open after I download it

Response from developer

Hi, I’m sorry to hear that! Here are a few things you can try: - Restart your device - Clear the app cache - Ensure you have the latest version installed - Check that your internet connection is stable If the issue continues, feel free to email us at support@healthcoinapp.com

Great app But

This a great app with a great interface, it would be 5 stars but I payed for premium and none of the premium features work. It says I need to purchase it again.

Food options

It’s a great app. I just wished they had more food options in the app, I have to manually add most of the meals I eat because they don’t have them on the app.

Response from developer

Thank you for your feedback! 🎉 We’ve heard you, and we’re excited to let you know that in the latest version of the app, we’ve improved our food search results to include more options. We’ve also fixed bugs to make your experience smoother. Please update to the latest version and give it a try—we’d love to hear your thoughts! 😊