Is this app defunct?
I keep trying to start an account and getting a “network request failed” error. Also the website is expired, so I can’t contact the developers.
Dont even bother
Tried this app out because I love getting clothes for cheap but unfortunately I had a terrible experience. I ordered three pieces of clothing and the item never arrived it said “forward expired” keep in mind I never changed my address or anything it was all correct. Nuws way of fixing this issue was telling me they can’t do anything about it since USPS won’t help a claim like this blah blah. So I’m out of $10.10 okay whatever I ordered again tried a different address now this time the lady won’t ship my items. She told me she was going through stuff completely understandable she said she would ship the items out that Saturday it’s currently Thursday of the next week and no shipment. Safe to say I will not using this app and let’s hope I can actually get a refund on the second order since she didn’t ship it :( don’t recommend. Great idea for an app but definitely not worth the hassle.
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Great idea but needs improvements
I really love the idea and I am happy to spend the 99c fee for an item if it helps bringing this service further.
However, instead of fixing actual problems, even after feedback (for instance concerning the fact that I can’t edit, only duplicate items, that I don’t see a tracking number on some “purchases” etc.), they seem to focus on adding unnecessary features and spamming you with several notifications about liked items and their uploaders you don’t follow (also no option for settings there at all).
The biggest issue I have had is that some, sadly not even a few, people, seem to upload items w/o any intend to ever send them out. I’ve had this experience with a bunch of items I requested. And as soon as the other party has confirmed, nuw doesn’t follow up on its own, only if they didn’t. I legit had to inquire with dire persistence to get refunded for items where the parties hadn’t sent out or even responded - and afterwards the items were in those people’s wardrobe again and they’re still active on the platform.
Several steps could make this better: not approving items that have ONLY stock photos for one. But, if customer service doesn’t even follow up on things and those actions don’t have consequences, it’s lost on me as well.
I currently even have another transaction open that looks like it might go that way.
I’m only staying because I’ve had a few nice transactions and I’m still holding hope. But I’m getting really annoyed too.
Ps: I don’t use my iCloud email-address for login, but a yahoo one.
However, instead of fixing actual problems, even after feedback (for instance concerning the fact that I can’t edit, only duplicate items, that I don’t see a tracking number on some “purchases” etc.), they seem to focus on adding unnecessary features and spamming you with several notifications about liked items and their uploaders you don’t follow (also no option for settings there at all).
The biggest issue I have had is that some, sadly not even a few, people, seem to upload items w/o any intend to ever send them out. I’ve had this experience with a bunch of items I requested. And as soon as the other party has confirmed, nuw doesn’t follow up on its own, only if they didn’t. I legit had to inquire with dire persistence to get refunded for items where the parties hadn’t sent out or even responded - and afterwards the items were in those people’s wardrobe again and they’re still active on the platform.
Several steps could make this better: not approving items that have ONLY stock photos for one. But, if customer service doesn’t even follow up on things and those actions don’t have consequences, it’s lost on me as well.
I currently even have another transaction open that looks like it might go that way.
I’m only staying because I’ve had a few nice transactions and I’m still holding hope. But I’m getting really annoyed too.
Ps: I don’t use my iCloud email-address for login, but a yahoo one.
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Reminiscent of Elizabeth Holmes
Don’t waste your time, nothing works in this app.
very buggy
really cool concept but the app needs alot of work. after i buy an item i can see the sellers store anymore. and i have over 30$ in requests just not being accepted can’t cancel them either
