Does not function properly
The app does not function properly. Articles that are “unavailable”. Audio stops mid article, then you have to scroll to the top to get to the audio control, then it starts at the beginning again. Audio words regularly mis-pronounced, for example “read” is never past tense even when it should be, and anything with a double F, such as “effort” or “difference”. And now I’m getting ads on the app, which is why I stopped listening online. The amount I pay for a subscription has gone up more than five times in a year such that the price is outweighing the product I’m receiving.
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Often glitches
The audio will often stop mid article. When you hit play it starts again from the beginning.
The play button is at the top of the article, so if you are reading along and want to pause you have to swipe back up to the top to find the button.
You cannot press on a word to look up a definition, you have to go to a different app to type in the word.
The play button is at the top of the article, so if you are reading along and want to pause you have to swipe back up to the top to find the button.
You cannot press on a word to look up a definition, you have to go to a different app to type in the word.
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new user
trying to read can be frustrating when the site won't allow the separate reading window to open on many stories and the size control of pages is terribly erratic increasing the page hugely when trying to activate the reading window and failing to activate the reader.
the Chicago Tribune's e-paper is much better in operation
the Chicago Tribune's e-paper is much better in operation
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Response from developer
Thank you for your feedback. I will pass it on to our development team.
Worst App I ever used.
Worst App I ever used.
Horrible
Always bugs even when you pay for the subscription service!!! download NewsBreak instead for local news
Gotta pay
Gotta pay for subscription to view stories.
Clip Not Working
I had been able to clip from the lower toolbar on my iPad with occasional issues this changed with the upgrade to 18.1.1
Hometown
I want to thank Jerry Davich for writing a great article for the firefighters. It’s truly appreciated. It is great the stories he writes. The NWI is bringing back that hometown feeling.
Thank you. 🙂👍🏻
Thank you. 🙂👍🏻
Response from developer
We appreciate the positive review! Thank you for taking the time to let us know you’re enjoying the news articles within the app.
Sports
Be more timely in reporting. I dislike waiting 2-3 days to get scores. I still don’t know what happened in week 1. Did a good job in week 2.
Regarding politics, I am not pleased with your
Woke stances. Wake up. Our country is dying and you are contributing. How many woke clowns pay to receive your news.
Appreciate you asking for my opinion.
Regarding politics, I am not pleased with your
Woke stances. Wake up. Our country is dying and you are contributing. How many woke clowns pay to receive your news.
Appreciate you asking for my opinion.
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They will not let you cancel your subscription
They are no help when I ask to cancel my subscription.
John Friend
John Doherty’s article on John Friend was a great tribute.
The insight into the legend of of Friend by Doherty was very special. This article demonstrated the impacted that Friend had on Doherty’s life and career. This is the exact same way John Friend has impacted the sports community and the lives of the student athletes of our community and the State of Indiana. Thank you John Doherty for sharing your great insight and thank you John Friend for your the huge impact on Northwest Indiana.
Bob Carnagey
The insight into the legend of of Friend by Doherty was very special. This article demonstrated the impacted that Friend had on Doherty’s life and career. This is the exact same way John Friend has impacted the sports community and the lives of the student athletes of our community and the State of Indiana. Thank you John Doherty for sharing your great insight and thank you John Friend for your the huge impact on Northwest Indiana.
Bob Carnagey
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Response from developer
We appreciate the positive review! Thank you for taking the time to let us know you’re enjoying the content!
Fairly Awful
Ugly UI, clunky operation, too many ads, low resolution photos, and the list goes on.
Today the issue is that I’m trying to read a story, but I’m told I have to subscribe to read it. The problem is, I AM a subscriber, and I’m logged in.
I think that perhaps I’ll log out and log back in—alas, the app won’t let me log out either. The only way to get the app functioning properly was to delete, redownload, reinstall, and log in again. That worked, and I read my story—but good heavens what a chore!
I believe in local news. I support it. I root for it. But sometimes Lee Enterprises makes it a bitter pill to swallow.
Today the issue is that I’m trying to read a story, but I’m told I have to subscribe to read it. The problem is, I AM a subscriber, and I’m logged in.
I think that perhaps I’ll log out and log back in—alas, the app won’t let me log out either. The only way to get the app functioning properly was to delete, redownload, reinstall, and log in again. That worked, and I read my story—but good heavens what a chore!
I believe in local news. I support it. I root for it. But sometimes Lee Enterprises makes it a bitter pill to swallow.
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Response from developer
Thank you for your feedback. I would like to pass your concerns on to our development team. Please email me at csc-digital-escalations@lee.net with additional details of the issue.
Has pretty much always been horrible
Every so often I get tempted to install this app again and it turns out to be no better and even worse than the last time I tried it. It always signed me out far too frequently - annoying to have to sign in again so often (yes, I am a subscriber) - but worse yet, as soon as I signed in to the iPad version just this last time, it immediately crashed, and now it crashes immediately every time I try to open it. Sigh... So: Tried the app again; now deleting the app yet again.
The Times’ online presence has never been anything to write home about, but if you want to access The Times electronically, just log in with your browser and save yourself the app agony. I think Lee Enterprises should just put the app out of its misery at this point.
The Times’ online presence has never been anything to write home about, but if you want to access The Times electronically, just log in with your browser and save yourself the app agony. I think Lee Enterprises should just put the app out of its misery at this point.
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Can't open obits
Starting about two weeks ago, I cannot open obits from the app on my iPad. I can open other NWI Times stories ok. I have uninstalled and reinstalled the app. Still can't open obits.
I can open obits with the app on my Samsung phone, so the problem is not with my account.
Before a couple weeks ago, I could open obits ok. Please advise or fix your app.
I can open obits with the app on my Samsung phone, so the problem is not with my account.
Before a couple weeks ago, I could open obits ok. Please advise or fix your app.
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Nothing but problems
I have to log in to the app numerous times to read the digital edition. Half of the time the app crashes and I never get to continue to read the paper.
Doesn’t work. Will not be renewing
It forces you to repeatedly log on. Loses your place. Won’t allow your phone to remember your login. If this is the way they want to go they will be out of business in 2 years
Sleazy
Got the trial then went to cancel subscription. When you press the cancel subscription button, it says that you have to contact customer service to cancel. Didn’t have to call customer service to give you my credit card information did I? Don’t purposefully make it more difficult to cancel with the hopes that people will unknowingly keep paying you for junior high school caliber articles.
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Absolutely terrible app
This app functions incredibly bad, a lot of ads. I also don’t find it a coincidence that there is no way to cancel a subscription without calling them. tried to sign in multiple times just to be told my account doesn’t exist, but couldn’t make a new account with the same information because it said an account already exists?! whole thing is a waste of time and ridiculous that you should have to pay for local news when the articles aren’t even well written.
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Response from developer
I am sorry to hear that you are having a difficult time with the app and website. Please contact Customer Service at 800-589-3331, and one of our representatives will assist you with your subscription and ensure you have digital access.
Crap
App barely ever functions to its full capacity.
NWI Times doesn’t update the app much. You get a handful of news articles daily. Many articles on the app have been on there for over a week. Constantly doesn’t let you read articles even when you’re logged in with a paid subscription.
It’s a local news app. If you know The Times, then their app is as shi++y as the paper. Pointless to use this app.
NWI Times doesn’t update the app much. You get a handful of news articles daily. Many articles on the app have been on there for over a week. Constantly doesn’t let you read articles even when you’re logged in with a paid subscription.
It’s a local news app. If you know The Times, then their app is as shi++y as the paper. Pointless to use this app.
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Not happy,
Not very happy about the new format of the Times e- edition.
Not user friendly.
Not user friendly.
