NYC Bus Time App (MTA) User Reviews

Customer Experience

Positive experience28.3% of reviews
Neutral15.0% of reviews
Negative experience56.7% of reviews

~ Based on 60 written reviews from the US App Store.

Is NYC Bus Time App (MTA) Safe?

NYC Bus Time App (MTA) has mixed safety signals based on user ratings. AppsHunter Safety Score for NYC Bus Time App (MTA) is 66/100.

This assessment is based on 205 user ratings, with an App Store average of 3.3/5.

Safety Analysis

51.0% of ratings point to a safe experience
9.8% of ratings suggest some concerns
39.2% of ratings point to a risky experience

~ Based on 153 App Store ratings for NYC Bus Time App (MTA).

Is NYC Bus Time App (MTA) Legit?

NYC Bus Time App (MTA) appears legitimate, with a few gaps. AppsHunter Legitimacy Score for NYC Bus Time App (MTA) is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Qimingchen

Qiming1234

2654 hering st

Work

Update Neccessary

Many new busses near me have been added but do not show on the app pls and ty!

NYC bus time

No me esta funcionando la aplicación

Hard to use, inaccurate, and needs a map

The App is hard to use on a phone, inaccurate on timing, and needs a map.

No bus map

Horrible, because it doesn’t have a bus map

Missing Key Features

The Bus Time App is reliable but missing some very important features. Buses are generally on time but I can’t use this app only. I have to download a ton of other apps just to be able to see where I can transfer buses. There is no indication of transfer stops in this app. I would like to know what buses can I transfer to and what times those buses arrive without having to go through the confusing process of typing in each bus separately and then scrolling to find the stop and then time. Also, this is where a favorite feature would save time. This entire process is too much when you’re traveling and on-the-go.
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Q7 bus

Why the schedule is not up and when it’s up, it’s incorrect. Ex: it’s 1:22 pm today Monday and the bus is scheduled to depart the JFK hub at 1:05pm.

B46 Williamsburg vs Kings Plaza

Waiting 25 minutes

Bus time

Sometimes it’s infukinaccurate smfh🙄🙄🤨🤨🤨🤨🤨

Accurate

It’s a great app but it would be nice if you could save favorites.

Who should I contact for poor bus service on B17 and B14

This is ridiculous waiting at Eastern Pkway and Utica for the B17 to move. Been here 15 mins. The buses are all parked up an going nowhere. I saw about 5-6 bus drivers sitting in one bus hanging out and talking. Over 50 people waiting to go home between the B17 and B14. This is not fair. These people are at work or coming to work from home. They don’t care. It is freezing cold outside. One little child was stomping her feet because she is freezing. There has to be a better way. Because it is a minority neighborhood that’s why bus drivers feel they can treat them however. Funny because they look just like those same people. If I could they wouldn’t even get one star. GET IT TOGETHER MTA!!!
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Not reliable app

The app not very easy to use. Sometimes the data display is not correct.

Works sometimes

Probably accurate 60% of the time. Once a week I miss a bus that says it’s 15 minutes away, then it jumps to 1 minute away.

Three Q41s went toward Howard Beach none coming back.

Not understanding in this freezing cold weather why bus transportation is the worse. In the summer time the bus run smoothly. The Q 21 used to run well just like the Q41 but that is the worst out of the two. Now the Q 41 is doing the same thing. Like get it together MTA

Update please

Hi developer,
Please add bus number 55 routes. Otherwise I love, love, love this app.

Bus late s48

S48 is not good service

Keeps freezing

This is the best bus app but for the past week, it keeps freezing until you delete and reload it again . Please fix !

The App keeps crashing

Why does the app keep crashing every time I login to use it it doesn’t work please fix it as I rely on it

malfunction

Can no longer get scheduling for the M 31 bus going east or west. App freezes.