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This application is a scam
They took the session money then re-scheduled it via Whats app message then the app kept saying session was skipped even though it was rescheduled by them and they have no customer services no one answers what’s app or email and I can’t even have my money refunded.
I don’t advise anyone to use this app it’s a scam. They will take your money and the session won’t happen.
I don’t advise anyone to use this app it’s a scam. They will take your money and the session won’t happen.
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Excellent
O7 Therapy is an amazing app with great support. Customer service representative are very professional, fast and very supportive. The app as well regularly do support group sessions and webinars for continuous support for the person. As well as the immediate response through Rassel which is through messages. I havent tried it but i find it a very helpful and kind support gesture.
I am with them since July 2024 and i am happy. Thank you
I am with them since July 2024 and i am happy. Thank you
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A LITERAL SCAM
I literally got scammed my therapist session was meant to start 7:00 pm and i got there on time then now its 7:55 and she didn’t get in.. i was hoping for being better and now i have a new issue in my life
I want my money back i dont need any sessions with you.
I want my money back i dont need any sessions with you.
Not Recommended
It was my first time using this app. They rescheduled the session for the first time 2 hours before the appointment, and when I joined for the rescheduled appointment the doctor didn’t show up but this time no one informed me beforehand. Over and above, the hotline is not reachable and the customer service are not responsive. I think they need to know more about the way that this type of service should be delivered.
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Efficient and Easy to navigate
I enjoyed using the app and CS are very helpful and responsive. The platform is great and easy to navigate. If u have any technical issues or difficulties Customer service team is always responsive and helpful. Thank you.
Convenient and easy to use
I like how you can look at each therapist’s area(s) of expertise so you can make a better choice for your needs. The convenience of being able to do your session anywhere, without the worry of commuting or waiting lists, is an amazing plus too.
The app gets glitches sometimes, but it’s not major stuff and overall it’s pretty great.
The app gets glitches sometimes, but it’s not major stuff and overall it’s pretty great.
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Reliable and professional
I had a good experience with professional in the app .. and recommende for many friends and family
Excellent application for psychotherapy
Professional
Failed
The app is so complicated , has a lot of technical difficulties, the technical support is not promptly answer your questions
No automated reminder of your appointment, no detailed e.mail about the steps needs to be done before the doctor session
This is failure
No automated reminder of your appointment, no detailed e.mail about the steps needs to be done before the doctor session
This is failure
Response from developer
We appreciate your feedback and we always look forward to improving our services and accessibility to our customers! If you are facing any technical issues please contact tech-team@o7therapy.com and they will assist you with your inquiry.
