LOVE Oakberry!
Wish I could use my gift cards to order thru the app
Response from developer
Thank you so much for the love — it truly means the world to our team! We hear you on the gift card feature, and we appreciate you sharing that feedback. We're always working to improve the app experience, so this is exactly the kind of input that helps us grow. We hope to see you back at OAKBERRY very soon! 🍓
Good food, horrible design
You can’t use the rewards in the app in store. Doesn’t allow you to select the largest size in the app.
Response from developer
Thanks for the kind words about our food — that part genuinely means a lot to us! We hear your frustration with the app experience, and those are real pain points we want to understand better. Our team is always working to improve the experience. Please reach out to our support team and we'll make this right.
Perfect for summer
♡🌈⃤🦋⃤♡⃤☔︎∴♡∴
Amazing
Awesome
Forgot few toppings
The young lady was nice but she forgot two of my toppings , I also think she should have helped an extra person to work
Acai bowl
Never disappointed, perfect ingredients and extra effort of the workers
Love
Very, very welcoming very happy place smells good. Treated me very well.
Error Validating Basket
Seriously. Why can’t the app just work like normal? I purged my basket and even deleted/reinstalled the app but it won’t work. I can’t order online and use my rewards? Even the store staff said they can’t do anything. Your app sucks! Get something that works or I’ll just go to a different store.
Irresistible
Delicious
Best açaí soft serve
This is hands down the best soft serve Acai in HB with the freshest toppings! A little pricey but doesn’t stop me ever! 💜
Krystalina
Krystalina
Tricked into downloading
They lied and said people would get a free bowl if we downloaded this app. Instead of wronging this right and actually responding they are just deleting comments from people asking where their free bowl is…
App or location issue
The app is great at accepting my order just horrible at getting the order to the store. Not sure if it’s an app issue or the local store operations issue. Ordered on three occasions via the app and first time order was ready when I got there. 2nd time got there and store closed hours early no one was inside. I had to get issued a refund via my cc since store did not respond to me. Third time I showed up at estimated ready time and the employee had no records of it and couldn’t pull up the order. Kind of defeats the purpose of order ahead. All three times app accepted my payment and order was accepted by the app.
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Not working
I was not able to redeem my free Lemonade
Love it
I appreciate how helpful they were with my order we got a free wellness shot too 🙌🏾
Deliciosos açaí
Buenos sabores para el verano
App doesn’t work
App doesn’t work errors upon errors. Also, ridiculously overpriced
Healthy option with Edge
Ever since they entered the New York market, they have been on my list of places to dine. They have quick turnaround when ordering online or in store. Order via the app to speed up the process by 5 minutes guarantees based on my 100+ orders.
Love it
Yummy
terrible app
very hard to use
Amazing App
Loved the new app with the rewards! Great store and service 🫶🏻
