Ocean Bank Mobile Banking User Reviews

Customer Experience

Positive experience50.0% of reviews
Neutral2.4% of reviews
Negative experience47.6% of reviews

~ Based on 42 written reviews from the US App Store.

What users say

Is Ocean Bank Mobile Banking Safe?

Ocean Bank Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for Ocean Bank Mobile Banking is 98/100.

This assessment is based on 5,182 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.6% of ratings point to a safe experience
0.9% of ratings suggest some concerns
1.5% of ratings point to a risky experience

~ Based on 4,656 App Store ratings for Ocean Bank Mobile Banking.

Is Ocean Bank Mobile Banking Legit?

Ocean Bank Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for Ocean Bank Mobile Banking is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Excelentes

Excelentes

Excelencia

Excelencia en todos los servicios el trato es excelente me encanta ocean Bank

Horrible customer service

I have been to the bank located on 67 and 8st several times and the service has been horrible from a male that works there processing loans and tellers thinking of closing account.

Great service

I've been using Ocean Bank for my online banking needs, and I couldn't be happier! The service is incredibly fast and efficient, making my banking experience smooth and hassle-free.



The mobile app is fantastic, especially for Zelle and payment transfers. It’s user-friendly and offers a variety of features that make managing my finances easy on the go. I highly recommend Ocean Bank for anyone looking for reliable banking services!
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Easiest Mobile Banking App

Highly recommended

Gracias Ocean Bank

Agradezco la profesionalidad, amabilidad y confianza con que tratan a sus clientes, haciendoles saber que son importantes.

Hello

merci

La mejor atención

Ocean bank es el mejor banco de Miami por su eficiencia y esmerada atención

Great bank

I’ve been a client at a lot of banks these last three decades and I’m very pleased with Oceans both in their online platform and their customer service!

Deposit

Easy to do

Calidad

Excelente trato y servicios

System not customer friendly

Your system is not customer friendly

Muy bueno y seguro

Me gusta

Excelente

Muy buena

Horrible

Wver since they made an update to the app, the app closes out when trying to make a deposit. I end up having to delete the app and reinstalling it to be able to make a mobil deposit…EVERY TIME!! Extremely inconvenient!!!!

Gracias Ocean Bank

Esta App me gusta porque es parte de mi banco
Es práctica, fácil de manejar, y no necesito ir a otro sitio a crear cuenta lo cual reduce los riesgos comunes . Gracias Ocean Bank!

Sept 8, 2024. After Last update. Deposit???

After last App update is imposible to take a picture always open the camara and the app closing completed. Try many times and the same.
Please, fix it.

Ratting

As a bank ocean bank is the best- so much better than any other bank
A) very personal, they actually call w/ suspect checks to confirm
B) Felix escalona is the best out of the Miami Beach office
C) why wouldn’t you support your local bank? Money stays in miami employs lots of people.
D) the mobile app was so much better than the new-maybe I need to get used to it but it seems a little difficult to maneuver.
E) when I go, I’m treated very well, personable- unlike so many other banks
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Fantastic

Love the new look of the app!

Horrible Ux/Ui - previous version was much better.

Previous version was more intuitive for simple needs. No reason to creat a desktop version for mobile. Which is what it feels like.