Hanging on for legacy support
As of 9th May, still avoiding updating to V2. I have all the other tariff apps but this I use most which is why I pay premium version. I can’t email or contact support to ask how legacy version works once I update because I have to make an account now to do that - please would you advise on here? I don’t want to start the make account and all that might go with it.
I am desperately trying to avoid updating this app from the original version. I love the simplicity of the comparison page and I can just compare two tariffs that I’m interested in. I can honestly say I don’t want the app to be anything different from what it looks at the moment, for me that is , because I am on the legacy product and haven’t updated yet. I won’t update now if I can help it unless I do it by mistake until the legacy version is back and fully supported. Looking forward to that day.
I am desperately trying to avoid updating this app from the original version. I love the simplicity of the comparison page and I can just compare two tariffs that I’m interested in. I can honestly say I don’t want the app to be anything different from what it looks at the moment, for me that is , because I am on the legacy product and haven’t updated yet. I won’t update now if I can help it unless I do it by mistake until the legacy version is back and fully supported. Looking forward to that day.
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Unusable app!
Keep getting logged out every couple of days. When you try to look for rates for the next day it doesn’t default to your current selection or tariff that im on - keeps loading a 2024 tariff! You then have to select a completely different one, go back and select your true one again as the select bar is greyed out first time round. Awful update, unusable, and i wont be paying to renew for this. You had a great app that everyone was happy with… why change it!?
Update: log in issues seem to have been fixed.
BUT my tracker tariff has now completely disappeared!? (Sep 25) its now showing that April 25 is the most recent which is obviously incorrect.
Please fix asap as i cannot see my rates!
Update: log in issues seem to have been fixed.
BUT my tracker tariff has now completely disappeared!? (Sep 25) its now showing that April 25 is the most recent which is obviously incorrect.
Please fix asap as i cannot see my rates!
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Response from developer
Thank you for the feedback, we're genuinely sorry to hear you're considering not renewing. The sign-out issue has been addressed through a backend upgrade and should now be resolved. The tariff defaulting to a 2024 version and the greyed-out selector bug are really useful specifics — thank you. These are being investigated as a priority and we want to get them fixed as quickly as possible. Regarding preferring the original experience, a full V1 Legacy mode is coming in an upcoming release. Edit: The tracker issue was resolved on the 05/04 and should be showing and updating automatically each day now.
Big Changes
The app has recently been updated and what a change. I find it a much better experience and competes well with similar apps.
Lots of features and mostly for free rather than a lot being hidden away behind a subscription.
I might subscribe in the future but it has a very annoying problem that it is constantly signing my account out. Hopefully this bug will be fixed soon and I will use the app even more.
Lots of features and mostly for free rather than a lot being hidden away behind a subscription.
I might subscribe in the future but it has a very annoying problem that it is constantly signing my account out. Hopefully this bug will be fixed soon and I will use the app even more.
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Response from developer
Thank you so much for the kind words and for taking the time to leave a review We completely agree that great features shouldn't all be locked behind a paywall, and we're committed to keeping the core app as useful as possible for everyone. Some features do require backend infrastructure which of course has a cost associated with it hence the small subscription cost. The sign-out issue you've mentioned should have been resolved via an over-the-air update — so hopefully you're no longer experiencing it. If it is still happening, please do raise a ticket through the app (?) at the top right of dashboard and we'll investigate further. Hope you enjoy the app, and thanks again for the support — it means a lot.
Disappointing update
As a long time paying customer, I’m really disappointed by this update. It feels like a poor decision that overlooks the need of the existing users. All of my customised tariffs have disappeared and the rate pulled automatically from my current tariff is wrong with no way to correct it manually. The comparison histogram has also been replaced with simple numbers even though there is now a legacy view, you can no longer access the detail of the day by day histogram from the weekly view. overall this update feels like a step backwards and show very little consideration for forward compatibility or for existing customers.
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Response from developer
We are sorry that you’re disappointed, but please note we are listening to every piece of feedback and working hard to deliver the best of both worlds. We have just pushed another release which should be available in the next couple of days and which will hopefully address a number of the concerns you’ve raised.
Version 2.0 buggy
I can see where you are going with this and there’s some useful information but it’s very buggy. The gas, especially, is very inaccurate as if the app has been unable to fetch all the required usage data. 7-day view often shows higher usage than 30-day for both gas and electricity unless you switch between them a few times, which seems to fix it temporarily.
I miss the simplicity of the version 1 app, to be honest.
I miss the simplicity of the version 1 app, to be honest.
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Response from developer
We have implemented a legacy view mode for comparison to enable the old view. you can turn this on within settings > customisation. If you can open a ticket within the app regarding fetching your data we can take a look at this for you.
Great thanks
Really useful app, use it every day - thank you! Subscription is well worth it, and the money you’ll save on your electric bill will cover it in no time. It would be good if swiping left/right changed the day you were viewing, rather than changing the tab that’s selected, that always catches me out. Changing date in the calendar picker is a little fiddly.
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Probably the best Octopus App
I’ve tried all of the octopus apps and this seems like the clearest and nicest one to use. Customisable notifications for rates, including tagging rates manually in app. Good widgets to keep you updated on the Home Screen. The rate comparison works well and gives reassurance that you are making the right decisions at whatever granularity you want. Price isn’t too bad either at £5 a year.
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Simple, great and effective
Octopus Compare is my go to for checking past usage and upcoming prices on Agile. It’s really user friendly, easy to set up and gives a great visual representation and details about your usage. As the names suggest it’s also really useful to compare your actual historical usage against different tariffs to help validate if you’re on the right tariff or not. Love to see how much I have saved on Agile. The few times I have needed support, it has been prompt and not least resolved the issue. Highly recommend.
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Essential tool for Agile customers
This tool allows you to compare what you would have spent on another tariff to your Octopus agile spending. We also use it to tell us when to set our washing machine and dishwasher with the handy next cheapest x hours slot by swiping left on the agile rates. Works well, occasionally has a wobbly with the upcoming rates screen. It does help you get the best value out of this tariff.
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Useful app
I find this app useful to check if tracker is still the right choice for our consumption vs variable. I would like the option to set my tariff for periods that I am on it, as tracker has progressed newer iterations are worse value, but the app only allows to compare based on the set tariff for the whole view, rather than I was on this version from dec to Jan then this version from Jan to march etc
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Well worth the subscription
Told me all I needed to know to decide whether to switch to Octopus Agile— the answer is a definite yes if you are home during the day and probably a yes for nearly everyone else as well. Simple graphs and charts show how much I have paid on the variable rate versus how much I would have paid if I had been on Agile. ( one month’s historical data is for free you need to pay the subscription to get more history.)
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Useful Octopus Tariff Comparison App
The app gives me a simple summary of my usage and allows comparisons of whichever other tariffs I wish to interrogate. The way that the data are presented is clear and I can filter the units that are useful to me. Responsive and helpful communication with developer when reporting bugs - deleting an Agile tariff that I no longer wished to track took longer than expected but a fix is being sought.
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Great app a few ropey holes
By far the most straightforward app for understanding energy usage. Price alerts are good. UI is fiddly but once you understand it it’s fast and easy to read.
However the errors when there isn’t the daily data (yet) are unfriendly to say the least, and disappointingly, consumption shifting hasn’t worked for ages so I’ve not been able to compare apples to apples on more dynamic tariffs.
The limit of only showing consumption within a tariff window since the tariff went live is a bit disappointing. Would be good to map consumption if not price further back.
However the errors when there isn’t the daily data (yet) are unfriendly to say the least, and disappointingly, consumption shifting hasn’t worked for ages so I’ve not been able to compare apples to apples on more dynamic tariffs.
The limit of only showing consumption within a tariff window since the tariff went live is a bit disappointing. Would be good to map consumption if not price further back.
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Brilliant App!
If you have Agile Octopus then you need this app. I would be lost without it. Easily see the upcoming rates and see how you can best use your energy to take advantage of the lower half hourly rates. The App compares day, week, month and year usage to other Octopus tariffs (and affiliated suppliers) so you can see at a glance how much you have saved, and how much you have helped the grid and environment by shifting more consumption to off peak times. Excellent!
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Super helpful
I needed something that would help me decide whether the Intelligent Octopus tariff would save us any money.
I changed our household power usage for a month and then with the app’s data in hand was able to make the switch with confidence. It will also be useful on an on going basis to confirm that we’re still best off on the time of use tariff vs the flat rate or another variable one. Thanks!
I changed our household power usage for a month and then with the app’s data in hand was able to make the switch with confidence. It will also be useful on an on going basis to confirm that we’re still best off on the time of use tariff vs the flat rate or another variable one. Thanks!
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Love this app
Really great app that clearly shows you the impact of your usage on your bill at different times of the day and also allows you to compare the different products to see whether those might be right for you.
I don’t use the octopus app now.
It might even make sense a similar app for gas as well to allow people to estimate what fixing on different rates would do to their bill.
I don’t use the octopus app now.
It might even make sense a similar app for gas as well to allow people to estimate what fixing on different rates would do to their bill.
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Response from developer
Thank you for your feedback. Gas tracking is certainly on the roadmap
Love This App!
I was using the Octopus Watch app, but much prefer this one. A suggestion though if I may. It would help if, when a bar is selected on a graph, it would highlight the corresponding time frame on the grid below. It would help when making sense of the numbers.
Can’t believe some of these reviews. It’s 49p/month ffs. Not exactly breaking the bank. If you don’t want to pay for it, fine don’t pay, but don’t criticise someone for needing to cover their costs.
Can’t believe some of these reviews. It’s 49p/month ffs. Not exactly breaking the bank. If you don’t want to pay for it, fine don’t pay, but don’t criticise someone for needing to cover their costs.
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Response from developer
Thank you for your review and feedback! This is definitely something we’ll look into for a future release. Thank you for supporting Octopus Compare 🐙
Feature removed
Original review - Decent app and by all means charge for it but it’s not a good show when pricing is introduced for something that was free the day before.
Best advice would of been to produce new features to charge for and leave the app as it was on the free version. Very strange business move but best of luck with the app development.
Update - had a passive aggressive developer response annoyed over the 1 star review when I stated it was a decent app. He/she explaining that they had to pay for some back end features and that I quote “The basic version provides you all the same features that were available before” unfortunately the developer is wrong as you now only get 7 days history on the basic version where before you could see the whole month or even a year..... not the developer response I would expect and I still stand by my rating.
It’s like ordering 2 sausages for breakfast and just as you finish one and about to start the second the restaurant owner says “if you want to eat the second one you need to pay me but I will give you an egg too”.
As before I continue to wish you the best of luck with the app and hope you take the feedback onboard and don’t dismiss it like you have mine.
Best advice would of been to produce new features to charge for and leave the app as it was on the free version. Very strange business move but best of luck with the app development.
Update - had a passive aggressive developer response annoyed over the 1 star review when I stated it was a decent app. He/she explaining that they had to pay for some back end features and that I quote “The basic version provides you all the same features that were available before” unfortunately the developer is wrong as you now only get 7 days history on the basic version where before you could see the whole month or even a year..... not the developer response I would expect and I still stand by my rating.
It’s like ordering 2 sausages for breakfast and just as you finish one and about to start the second the restaurant owner says “if you want to eat the second one you need to pay me but I will give you an egg too”.
As before I continue to wish you the best of luck with the app and hope you take the feedback onboard and don’t dismiss it like you have mine.
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Just what I have been waiting for
Update 26 JAN 21. It gets even better as the developer is really engaged in the project. Some options are now under a very minimal subscription- 49p a month I think - but this app will easily save you that much. Amazing that some people are complaining about paying such a minor amount for something that will save in the long term. Moreover, the key info is still free! The is an excellent, stable and comprehensive app. Loads of great features ( with more to come) inc the ability to compare a host of different tariffs as well as to see the comparison over a day, week, month or year. Upcoming rates are also shown.
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Vindicates Choice of tariff
I switched to Octopus Agile in March last year and in order to get the best cost benefit have to check price schedule twice a day then align charging periods on my Tesla Powerwall. I quite like doing it but to some it would seem a faff. This App clearly demonstrates as I suspected that I have saved £100s over the last 10 months or so, also tells me my monthly DD set by Octopus is a little low so have increased it a bit. Well executed and designed I look forward to the updates. Now if you could make my Powerwall smart and able to use the Octopus API .... 😊
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