OffBlock User Reviews

Top reviews

Good support

Subscription stopped renewing by itself. Felix from support was very helpful and everything is back to normal. Thnx Felix.

Приложение испортилось

Невозможно загрузить ростер. Поддержка не отвечает

Response from developer

Спасибо за ваш отзыв. Проблема с загрузкой ростера устранена. Если возникнут вопросы или трудности, пожалуйста, обращайтесь в поддержку. Благодарим за терпение и понимание.

Import Roster NOT WORKING!

Import Roster
NOT WORKING!

Response from developer

Hi, Thanks for your feedback. The Import Roster feature depends on your airline and which system your airline has in use. In most cases, issues like this can be resolved by our support team. Please reach out to us at contact@offblock.aero and we will help you get it working as quickly as possible. We appreciate your patience and are here to assist.

Ne fonctionne plus depuis plusieurs mois

Sur VOE, il n’y a plus de mise à jour, manuellement ou automatiquement ce qui rends l’apps inutilisable depuis plusieurs mois. Malgré des mails au support et une promesse d’action, rien ne change

Way too expensive

Way too expensive for what it is. No rooster import from AIMS.

Response from developer

Hi, Thank you for your feedback. We do support AIMS for roster import. Please contact our support team at contact@offblock.aero regarding pricing or any issues you are experiencing, and we will be happy to assist you.

Download :-(((

Hi, App seems to be good and useful, unfortunately roster autodownload and manual download doesn't work. Total reset and new start doesn't help. Stby duties are not visible.

Top App

Import funktioniert gut, schon bei 3 Airlines getestet (AUA, CLH, DLH). Ich mag besonders die Funktion die Dienstpläne von Freunden anschauen zu können.

A320 cpt

I’d like to praise the tech support team. So far of all the apps of similar functionality (and there’s a lot of functionality in this one) tech support of OffBlock was the fastest and on point. Issue resolved in just 2 days, fine tuning done in less than an hour! Bravo!

Service

Der Service ist wirklich schlecht geworden. Keiner geht ans Telefon oder sehr verspätete mails. Geholfen wird einem nicht wirklich. Man hat nur Aufwand mit täglichen Nachrichten schreiben wenn man ein Problem hat. Echt schlecht …

Data lost

App programmer wanna be datanapper. He tried to sell Pro vers. by hide my data and persuaded me to subscribe Pro vers to rescue my data. It’s very distinguished.

Data lost last 7 months.

All 7 months data lost even I saved it every time.

Non-existent support for the price they charge

The roster import stopped working a week ago, Able to access the roster via the main (airline) website but the app refuses to refresh the roster. But no matter how many live chat/ tickets I raise theres no response. Luckily my 1 year subscription ends soon and I can choose to not renew.

Response from developer

Thank you for your feedback! We sincerely apologize for the inconvenience you experienced. The roster import issue was related to changes on your airline’s side, but we’re happy to inform you that it has been resolved in the meantime. We appreciate your understanding and hope you’ll consider giving us another chance in the future. Your team OffBlock

Muy buena app, muy contento!

La aplicación funciona muy bien, se conecta y descarga la programación sin problemas y a la vez te va registrando el logbook!

Me gustaría que se pudiera exportar en vista de calendario para poder imprimirlo.

Seit 13 Jahren begeistert

Ich nutze OFF Block mit der Auswertung seit 2011 in zwei verschiedenen Airlines. App und Support ist aus meiner Sicht einfach top. Vielen Dank

Best Support and product.

Someone recommended me this App and I subscribed after CL.Connect stopped downloading rosters. Then I evidenced a bug that caused me a problem, so I proceeded to submit a report.

I have to say that Mrs Laura Blank and her team were dedicated on this issue since minute one, and problem is solved. The App is really good but the people behind is absolutely amazing, making a product I strongly recommend.

Many thanks for taking care of your customers!
Five stars! ⭐️⭐️⭐️⭐️⭐️✈️
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Yep, good app

I can recommend this app. It works without difficulty, it offers a lot of functions. Unlike the eCrew app, this one works much better. A week in use, no problems. Super app for Cabin Crews 👍 I am a really big fan of this app.

Preissteigerungen

Die Appbist gut. Nutze sie seit 2014, als es die Erste mit guten Funktionen war. Inzwischen zeichnet sie sich leider nur noch durch ihren sehr hohen Preis aus. Die meisten eigenen Apps sind inzwischen einfach besser im Preis-Leistungsverhältnis.

Bien mais bugs de dates

Bien mais les dates bugs et prennent 2 jours lorsque les heures sont rentrées l’après-midi

Response from developer

Dear Uratini, thank you for your feedback! To better assist you, could you please write an email explaining the bug you are experiencing to our support team via contact@offblock.aero? Even better if you directly attach some screenshots or a screen recording where the bug is visible. Then we can help you solve the issue with the dates and times. Thank you for your help! Your team OffBlock

Refund

It doesnt work with my company. I need a refund please

Response from developer

Thank you for your review. Please send us an email via contact@offblock.aero with the name of your airline so that we can check where the error occurred. We will do our best to solve unexpected errors as quickly as possible so that you can use our app in its full extend.

Amazing! Thank you !

Very good