It is appalling that someone got paid actual money to make this crime scene
“Why employ designers to make an app? Insanity. What do they know??”
This is what I imagine a bunch of executives cackled when the creation of this app was first discussed. They likely fist-bumped each other after hiring a blind monkey to build the app. After all, minus the banana money needed to keep the ape focused on banging its fists against the keyboard, it was more cash for their pockets.
“But won’t the con attendees notice that nothing makes sense?” piped up Sally from customer relations.
Sally was promptly fired.
worst app
How is the interface STILL this awful.
I haven’t even spent five minutes in the updated app and I’m asking/yelling things like:
-which designer from 2011 did you time-warp in to continue pushing a semi-transparent schedule over a busy image?
-when I hit search, the search tips overlap the status bar of my phone. How are you not designing for a STATUS BAR? A feature of every mobile OS since…forever?!
-how many users correctly identify that the teeny tiny grid icon is showing a PATH (something I only identified after I zoomed in on a screenshot)? What’s wrong with familiar and recognizable iconography? What did the instantly-recognizable map pin icon do to you?
And the real question: how can a large and active creative organization, non-profit or not, justify this refusal to spend resources on an essential tool for con-goers?
Listen, Comic-Con. “Having an app” was all you needed 15 years ago. Today? Anything less than a polished, usable experience is inexcusable. And yet. Your navigation sucks. Your use of icons sucks. Your visual design sucks, and creates its own usability issues. Your filters are next to useless. Pay me and I’ll share a lot more gripes, but the good news is all of this is incredibly easy to fix because you’re not doing anything wild or novel. We have solved these problems.
Because right now? No designer I know at any experience level would hand this off to a dev. No day-one student in a UX program would think this is even adequate.
I help pay for your org to exist. Please spend some of that money to release a usable app designed in this decade.
Oof
Tragically Bad
App works great if you stop trying to “login” before it’s ready to use!
Many complaints about this app are because people try to use it before it’s ready to go. It looks you need to login, and many people try to do this, get frustrated and give up. It’s not ready to use until AFTER the entire schedule has been released, less than two weeks before con. There’s nothing to go on it until the floor map is ready, the panels are set, etc. Once it’s ready to go, the “login” part will disappear and it will be usable (might need to update), so stop trying to do that, then deciding it doesn’t work because you can’t. It does work, just wait for it to be ready.
Hope this helps.
Nice idea, horrible implementation
I fail to see any benefit of this app over a printed brochure.
