Official User Reviews

What users say

Top reviews

my review

a nice way to kind of communicate with your significant other even if y’all have nothing to talk about and a great way to understand eachother and know what you each want very helpful and convenient, i am not a bot btw.

Apple watch?

Great app! But I downloaded the app on my apple watch just for the lols and I’m wondering if it’s an app you can actually USE on your apple watch? Because it just keeps asking me to sign up by sharing and it’s not really letting me get past that.. Just Curious :)

Otherwise cool app for couples! I’m glad it’s still a functional and fun app even without a subscription! Although I do believe you get more out of it WITH a subscription and I think it’s great you offer a one time purchase subscription: $199 = like 17 bucks a month and then it’s free forever if you can appreciate girl math lol (or $100 each person which is like $8 per month)
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Bad Customer Support

The app itself is nice, good to get to know your partner. However, I think the premium is a little ridiculously priced especially with how much is locked behind a paywall. What annoys me the most is that to change your email, you have to contact support and I tried a dozen times to do that and they pretty much ghosted me every time. Horrible customer support.
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Repetitive Daily Questions

My bf and I have been using Official for about a year now and were really impressed at first but now looking for a different alternative. To start off I should preface, we did not pay for the subscription and used only the free version. At first we both really enjoyed answering the daily questions. It was a great way for us to do a check in, and learn something potentially new about each other. We really liked how the questions differed in topic and were generally very diverse. However, over the past month or so we have noticed really drastic decrease in the content of the questions, which given that we use only the free version, were one of the only features we could use in the app. Until a week ago we had never had the same question twice. Last week we had the same question, worded the exact same, within like two days of each other. We thought it was just a fluke until yesterday we got essentially the same question again worded slightly different. This was such a bummer bc one of our fave parts of the day is to answer the question and see how the other person answered and in most cases it sparks a conversation outside of the app. I’m not sure what’s been happening lately but it’s a bummer!
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Response from developer

Thanks for the feedback! We're always looking for ways to improve and we appreciate your feedback. We'll definitely take your feedback into consideration as we continue to improve Official. Thanks again for your support!

Loving it

It’s such a cute app my bf and I love it so far

I’m traumatized from the ads

Erm

When are you going to fix this?

I feel bad having to give such a negative review. I used to love this app. It was such an interesting idea and it worked so well when my partner and I first got it (I’ve a year ago). However, over the past 6-8 months I’d say it’s become increasingly buggy to the point where it’s practically unusable. It’s clear it can’t handle the ‘updates’ you’ve attempted to make.
It crashes all the time but especially when you try to log a memory. App will crash, and close its self down. It goes so slow. It’s quite infuriating. Even cause my phone to completely crash sometimes ( I have no problems on any other apps, but just when o try to use this one). If it could go back to how it was a year ago it would be five stars. Right now 1 star is very apt.
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Good app, expensive

Great app way too much for premium, but glad there’s a free option

Pay to use

It looks like a good app but you need to pay a subscription to use all of the features. 👎

Glitch

Omg i deleted this app and it keeps sending me emails!!! I try to email the contact it says and it says error and will not let me contact nobody! Please fix this its soo annoying and

Worth it!

This really helped me and my amazing boyfriend communicate a whole lot more with one another and learn a lot more about one another as well. We’re shy people and have issue communicating but we’re truly making it work through this app. I do love it. 🖤🫰🏽

Great app, but pricey.

I think it’s actually a great app I love the quizzes and how you can see what each other said but also adding the competitive aspect. I think the design is actually just so amazing a great app. I rated it a 4 since it’s kinda pricey, I understand the value but the free version hardly had anything so I just paid for a month with me and my partner. It does seem like an app that I’d come back to. Definitely some more features could be added but overall an amazing app!
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i love official BUT

STOP CHANGING THE LAYOUT. the layout just keeps getting worse with each update, and specifically this most recent one, it’s hard to even find check in which me and my partner use daily. also, it’s now on a 24 hour timer, instead of being able to do it once a day at any point in the day. it makes it much more likely to forget about it because instead of being able to do it when i remember and finish it for the day, now it’ll say “3 hours and 11 minutes remaining” for example. but my partner and i love this app and have been using it for probably a couple years now, just stop changing it 😭
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It’s losing us slowly :/

So, me and my partner downloaded this app over a year ago as a way to stay connected and grow early on in our relationship and we LOVED it. Bought the premium immediately and have had it ever since. We still adore the daily questions. The interface of the app and the organization of it was perfect. Slowly however, everything has just been made into these tabs that you have to scroll through that make finding anything just a little tedious. We have to click on the four boxes in the corner to get to actual intimacy swipes, memories, etc. We really loved the way the app was before they started changing the main menu. So much so that we’re thinking about finding another app. Another problem is check-in questions. We stopped checking in a while ago because the questions were so broad and repetitive rather than things that sparked us to talk about something specific about our day and each other. It did give us the idea to start manually checking in though and syncing up. We hope that it might change and we’ll give it some more time but the app is slowly degrading.
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Response from developer

Thanks for the feedback! We're always looking for ways to improve and we appreciate your feedback. 🫶 We'll definitely take your feedback into consideration as we continue to improve Official. Thanks again for your support!

Hate Updates

Ok so me and my partner downloaded this app back in March of 2024. We liked how the app was then. But they have done 2 updates in the last month. Honestly it’s really annoying they keep the same things but change where buttons are and everything. They have done at least 4 updates in the last year. So we decided we wanted to find a new app. So anyone who hates the updates but likes the idea of the app download “Paired”. It’s so similar it ain’t even funny.
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perfect except

the fact that the cost is so much however apart from that i actually think nothing is wrong with it .apart from sometimes sending back to where i already answered clicking back

Not a free trial

I cancelled the subscription as soon as I signed up to avoid the subscription fee. 4 days later I was billed $22.99 and I won’t be refunded for it.

Good so far, performance improvement

I’m liking most of the app so far, but there are some areas where it feels performance could be better. Are you guys using flutter on iOS?

I LOVE THIS APP!!!

does a really good job of keeping the relationship flowing and engaged. i have been recommending it to my friends!!

Intimacy cards

Overall really cool app, I’ve been using it for a couple months now but one of the big things that kept me coming back and checking in daily with the app were the intimacy cards. For the past couple months Official says I’ve gone through all of them but I know that can’t be true since with the magic 8 ball they claim to have hundreds of cards. Please add more cards to intimacy fix a bug blocking me from swiping more.
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