OK Community CU User Reviews

OK Community CU
OK Community CU
Okunity Federal Credit Union

Top reviews

Not great.

The software is buggy and slow.

Could be so much better

This app is mostly unusable. It never allows you to log in. I’ve set the face recognition and it never works either. Very disappointed.

Outdated

Not a great app. Buggy, very outdated user interface, and slow.

Needs a major update

The app constantly logs me out then will not accept my login credentials. It is very outdated and frustrating that I cannot view multiple accounts on one screen.

Useless app

This app consistently logs me out and doesn’t accept my correct login, even immediately after I reset it, which I have had to do 10-15 times, since that’s the only solution anyone with this company has offered me, despite it being futile. I haven’t been able to see my bank account information in months without going into the bank in person and checking my balance.
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It’s great...when it works.

Super convenient app to have. But when it’s having problems, it’s not something that gets taken care of in a quick timely manor.

Crashing--always

If the app isn't crashing it's glitching. I'm beyond unimpressed. I've had to deal with "security" breaches to my account many times because the app glitches and doesn't accept my password. My usual password will suddenly be incorrect and I'll end up having to reset my password in a long painful process that involves a bunch of employees who all tell me different things and are overall unhelpful. Oh, and if you're traveling you won't be able to reset your password on your smartphone, even if you have wifi. Smart. I wish there was an option to reset my password on my own so I could skip jumping through all the hoops....or the app could just be designed better.
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Response from developer

We apologize for your poor experience in the past. We have recently updated and fixed your issue. Please update our application on your mobile device to experience what's new.

Issues lately....

Lots of problems with this APP lately.
I am glad they finally got mobile deposit. It has got better with some of the last few updates but it is still pretty touchy. But lately if I try to make a mobile deposit or do bill pay from the app. The app closes out before finish processing my request.

Response from developer

We apologize for your poor experience in the past. We have recently updated and fixed your issue. Please update our application on your mobile device to experience what's new.

Transfers

Works very good need to work on the cross account transfers tho

Response from developer

Thank you very much for the nice review. We really appreciate that your feedback and will contact our development team. Please open our application on your mobile device to experience what's new.

Great

Great to have mobile banking for UCFCU

Response from developer

Thank you very much for the nice review. We really appreciate that your kind words. Please open our application on your mobile device to experience what's new.

Nice!

Easy to use and is everything I wanted this app to be

Response from developer

Thank you very much for the nice review. We really appreciate that your kind words. Please open our application on your mobile device to experience what's new.

Great app for UCFCU bank users.

This app is great for UCFCU bank users.

Response from developer

Thank you very much for the nice review. We really appreciate that your kind words. Please open our application on your mobile device to experience what's new.

Simple and useable

This is a simple app, but it's great for what it is. Allows me to check up on my account without having to constantly go through the web address. Been with UCFCU since I was young, glad they are working with new technologies.

Response from developer

Thank you very much for the nice review. We really appreciate that your kind words. Please open our application on your mobile device to experience what's new.

Doesn't work

Won't even let me log in.

Response from developer

We apologize for your poor experience in the past. We have recently updated and fixed your issue. Please update our application on your mobile device to experience what's new.