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Cannot access issues
Once again the issues are not updating. This is at least the third time this has happened.
Most of the time it just shows blank
This is the most unbelievably not working magazine app. For several months i could not read any of the magazines.
After sending an email about it I didn’t get any reply for several months. Then somebody sent an email and it started working again. Every once in a while when you try to read one of the previous magazines, it opens The Enquirer.
After sending an email about it I didn’t get any reply for several months. Then somebody sent an email and it started working again. Every once in a while when you try to read one of the previous magazines, it opens The Enquirer.
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Doesn’t work
Like a lot of people have stated, this app hasn’t worked since September 23, 2019. It doesn’t even work on iPhone XR. Multiple emails, no response. Tried all the tips to no avail. I suggest everyone protesting charge on their credit cards to get refunded. They are defrauding us! Sheila
DO NOT BUY—Does not work (ALERT)
This app does not work. Even though there’s a paid subscription, the app does not download or let you read previously downloaded magazine. There’s virtually no customer support and you will not get your money back..this is a total scam-rip off. Again, DO NOT BUY!!!
Big glitch
I have an active subscription for this magazine. Since the last week of August, I’ve not been able to download any new issue for the magazine. Three emails later, NO RESPONSE! Customer service is the worst. I’m not renewing my subscription. It’s so disappointing that they have no one to reply to a simple email. Don’t waste your money! I have six different magazines and never had any problems with them. If there’s a place to rate them, I will give them a ZERO!
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September, not working
It's not working from September 2019 and when I deleted and then wanted to reinstall it, the error jus has been occurred: it is not compatible with the with your iPad!
I have old iPad with iOS 9, is not working for old iPad anymore? Really? It is not acceptable at all!!!!
I have old iPad with iOS 9, is not working for old iPad anymore? Really? It is not acceptable at all!!!!
Horrible
I have had a subscription for a few years. Recently paid my yearly renewal and updated the app. No longer able to view or download any of the magazines however the app shows I have an active subscription. Contacted the app support several weeks again and no response. Horrible that they can take your money but are not fixing the app.
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App not functioning
Since the September 2019 app update the app is not functioning correctly on my iPad
Cannot see or download the weekly magazines
Cannot see or download the weekly magazines
Same problem as auntibelle
Have am experiencing the same problem with the app on both my phone and iPad. My subscription is active and have deleted and installed numerous times. Never even got a response from my email inquiry of over 2 weeks ago.
Completely unusable. What happened?
Since Sept it really doesn’t work at all. I had just renewed my subscription right before their update. Now I can rarely get it to work. Ugh!!
No customer service
I have had this app for several years with no problems until September. I have not been able to receive new editions and no response to customer service. I have a current subscription. I have re downloaded the app. Nothing works no response from customer service. What a joke. Save your money.
App doesn’t work since the upgrade, own and Apple
App doesn’t work since the upgrade, own and Apple. I sent several emails to MAZ and not a single response.
App Not Functioning Since September 2019
I am having same problem as Auntibelle...I have had this app for 3 years now and it worked great before September 2019. I hope this issue is rectified soon or our money refunded on the subscription.
Not able to access
App is not working last two weeks. Lost all issues.
App does not function well since September 2019
I have this digital subscription for about two years. The app functioned well on both my iPad and iPhone. Since September 2019 it’s not functioning at all on my iPad and since last week my iPhone newest issue doesn’t appear yet previous magazines appear AND MY SUBSCRIPTION IS ACTIVE. I wrote to MAZ twice and only received on email with instructions to try and resolve my problem. The instructions could not be followed because on my iPad the “cog-wheel” doesn’t appear all. I sent another email with 2 screenshots of my issue and 72 hours later had no response. I called the customer service number and spoke with the tech and he was totally perplexed and said the subscription department will call me back. I think it was a brush off response. If I am wrong I will state it in my next review. For now, please DO NOT PURCHASE this app from the Apple Store. There definitely is a major glitch in this particular app provided by MAZ.
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Horrible!
Ever since the last update I cannot download any new issues! I have contacted customer support twice with no response! I just renewed my subscription on September 1st but I am going to cancel it! I know I won’t get a refund so I am just gonna kiss that $35.00 goodbye! Extremely dissatisfied! Don’t waste your money on this pathetic app!😡😡😡
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App Never works
Whatever changes they made now means this app never works. Go elsewhere.
Stinks!!!!
Ever since the last update, I can’t open any magazines
Terrible experiences
First it wouldn’t let me get my copies without paying for it again, now with my new subscription I can’t even open the site.
