Old Nelson Deli

Old Nelson Deli

Old Nelson Food - Deli Order

237 ratings
17 reviews
Free

Details

  • Released
  • Updated
  • May 7, 2020
  • August 11, 2025
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About

This app allows you to order deli items and customize them just like the in-store kiosk. Receive notifications when your order is ready and easily reorder favorite dishes. Payment is made in-store at the cashier.

In-store payment
Order customization
Favorite dish reordering
Order status notifications
Pickup store selection
Order history
Show original description

What's New in Old Nelson Deli

7.0

August 11, 2025

Improved the UI and minor enhancements.

User reviews

App is not currently functional

Please fix

Easy peasy ordering

Great food with great options. Pick up at the store is a dawdle - much better than ordering in the store.

Lunch

I love the hoagies, better than Wawa any day. Fresh ingredients every time. Great desserts

Rough

Holy smokes is this app bad. And that’s a shame too because Nelson’s is amazing. My success rate is about 25% and half the time it says pickup is outside window (it isn’t) or access denied.

Painful

Constantly having to re log in. Always routed to new updated “app” even though updated app installed. 15 minutes to finally order. Many error messages. Frustrating.

Developer apps

FAQ

How does payment work with this app?

Payment is made directly at the store's cashier before you pick up your order. You do not need to input any credit card information into the app. You can pay for your ordered items, along with any additional drinks or snacks, at the cashier.

Can I customize my order?

Yes, you can customize any items on the app just like you would at the deli order kiosk in the store. This allows you to tailor your selections to your preferences before placing your order.

How do I know when my order is ready?

You will receive a notification on your phone when your order is ready for pickup. Additionally, you can check the Order Status Display TV located in the store to monitor the progress of your order.

Can I cancel my order?

You can cancel your order as long as the kitchen has not yet started preparing it. Once the order preparation has begun, cancellation is no longer possible.

What are the requirements for placing an order?

You must be within 5 miles of the selected store for pickup to place an order. If your current location is further than 5 miles away, you will not be able to complete the order through the app.