Old West FCU User Reviews

Old West FCU
Old West FCU
Old West Federal Credit Union

Top reviews

Bank

The bank details at this bank are always helping and always willing to help. I love this bank so much.!
Thank You, Debra Walker

Review

Website is very user friendly I like it very much!

iPhone version is too old

My iPhone is too old to download this update. I will have to change banks if this requirement is not lifted. And I can tell you that there absolutely no way I can afford a new phone just to be able to use this app. The developer very much should have considered this possibility when they implemented this update. Also, it came out of the blue with no heads up so I could make arrangements to pay my bills on time. This is a HUGE inconvenience that I am not prepared to deal with at this time. I am very much considering switching banks because of this. I have bills due THIS WEEK that I can’t pay on this app. I expect you will hear a LOT about this, considering the current situation in our economy. People simply cannot afford this kind of blow out of nowhere.
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Spectacular

This is an enormously helpful app! Thanks!

To accounts developer:

OWFCU has always been helpful when I need assistance with my account. I am very pleased with how the accounts are handled. I have quick access to anything I require! I appreciate giving me updates on scams, etc. keep up the great work!

Deposit Mobil

Not great

Don’t trust you anymore

Can’t even do an update to your standards now

Mobile Deposits

It is super convenient to be able to snap a pic of front and back to deposit any where I happen to be!

To accounts developer:

I can no longer deposit money into my account from my phone because 2nd upgrade is a disaster! I moved to another city in Oregon, l kept my account with OWFCU because of the great service. I will be closing my account because I am unable to download the latest app upgrade! Sincerely, a member of your credit union for 19 years, Carolyn Flynn!
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Terrible Replacement

While this replacement does show more account information, it is harder to use than the old one. Setting it up is not intuitive or simple, renaming accounts is buried in several menus. However, the worst thing is the fact that my auto transfers were removed. That meant I was unable to pay my rent when it was due!

I was able to reset up my Auto Transfers, and that was much harder than it should have been! I am still waiting for those transfers to go through!

The new information is not worth the hassles. 2FA is not working as well!
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