New app SUCKS
What is this new app? All rewards are gone and then offers a $7 soup salad and snackers coupon and it’s not even available on the menu….
Food 5 stars - App 1 star
Have always loved Olga’s for their food. After 3rd download of their new app that cannot connect to existing rewards it is permanently deleted from my phone. At least the staff can access my rewards, I can’t.
Love Olga's hate the new rewards program
I love Olga's I just wish there was coupons more frequently or rewards points still. i order less from here due to lack of affordability now
Bring back the old app
The new Olga's app is horrible. In order to see Rewards you have to start an order. Now the rewards are just a dollar amount before you could see food items that you could get for free. Sure does feel like you're getting less than spending more.
Especially with the high tip auto set. That should be set to zero and then you can decide what you want to tip.
The fact that it automatically sends you the order mode is very irritating.
how about I'd like to take a look around there. how about I'd like to look at the menu or I'd like to take a look at my Rewards.
Fortunately for Olga's my location is pretty good in the staff is great otherwise I'd go to other food options.
Especially with the high tip auto set. That should be set to zero and then you can decide what you want to tip.
The fact that it automatically sends you the order mode is very irritating.
how about I'd like to take a look around there. how about I'd like to look at the menu or I'd like to take a look at my Rewards.
Fortunately for Olga's my location is pretty good in the staff is great otherwise I'd go to other food options.
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Completely Ruined
The app, the rewards program… totally gone or ruined with this new development. How disappointing.
Opens AAA app after each order
I am certain this is just a developer bug, but since the app was refreshed the past few weeks, each time I place an order for my local location, Olga’s automatically opens the AAA app on my phone. I think you should look into this programmatic error. I can provide a screenshot of it if needed. Thanks.
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ATROCIOUS app
The revamped app that rolled out the week of 8/24/26 is horrible! All you can do is order - there’s no longer access to rewards or offers.
Restore the previous app that gave customers full access in a user friendly format.
Restore the previous app that gave customers full access in a user friendly format.
Useless
I see no connection between the emails you get from this app and the actual ability to order what they offer. Super bummer, as I have been a long time customer/supporter of Olga’s
Added Gratuity
Not a fan of the added gratuity into the bill online
Great service
Order was ready when I came to get it. Was an issue with my order the manger called and fixed it right away.
My favorite for years
This is my regular go to every single week. I love Olga’s!!
Order not good
None of my food was hot that I ordered. It was wrong. It had items on it that I requested to remove and pieces were missing. Order was supposed to be ready at 7:50 and it wasn’t ready until 820
Stores should be able to input real time data in app
I’ve used this app & enjoyed Olga’s from the Bloomfield Township location for years. But I just had my 3rd car-side-to-go order in a row that couldn’t be delivered to my car but I had no way of knowing. So I sit in my car waiting at least 5 mins after the order ready time, then have to walk in, stand in line with the walk-ins & Dashers. Only to have the single employee assigned to answer phones & handle take-out grab my order off the counter where it’s been sitting & getting cold.
I do not blame the single overworked employee for this issue. But either the app needs to have location specific feedback to customers or the management at this location needs to turn off car-side-to-go if they are not able to provide the service.
Two stars for the polite employees enduring a mad customer (me) and the good but slightly cold food.
I do not blame the single overworked employee for this issue. But either the app needs to have location specific feedback to customers or the management at this location needs to turn off car-side-to-go if they are not able to provide the service.
Two stars for the polite employees enduring a mad customer (me) and the good but slightly cold food.
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Olga’s kitchen Michigan
Very good and consistent with there meals . Whenever I want warm Comfort food I get Olga’s can’t go wrong with there smackers and my girlfriend absolutely loves the wraps and the warm butter
Online ordering
It is terrible that a tip is automatically entered into your order when you order through the app.
Auto adds tip
Good food. But auto adds a tip. And app isn’t as intuitive as it could be very confusing how to customize an order.
Disappointed
On line order. States no tomato, pickle or lettuce. Order arrived 90 minutes after submitting the order. Cold food and lettuce on the steak burger.
Watch the tip
They automatically add the tip and don’t ask.
Scam
It randomly added a $3 tip on a take out order then refused to allow me to cancel my order.
Royal Oak Olga’s
This is the worst Olgas in the metro area, second only to the one on Southfield rd. They frequently ignore specifications, forget basic things like dressing, and use old items. There is no way to address the situation bc if you call and complain, they just say a manager will call you back and of course they never do.
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