olive Magazine User Reviews

Top reviews

Little value or use.

I don’t want an app based access to the magazine.
What I do want is to search for recipes. The app doesn’t even offer a search recipes option. Just a key word search for articles.
Recipes aren’t even an option from the menu.
I spent 10 minutes with the app trying to find a particular recipe with no success.
Fortunately the website does work. Found the same recipe in less than 60 seconds.
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Response from developer

Thank you for getting in touch. Apologies you're having trouble using your App, if you would get in touch via this form https://www.immediateapps.co.uk/digital-contact-form/ we can help you with this issue. Many thanks

Terrible since the update

Used to work fine. Since the update is absolutely horrendous and buggy. Alternates between not letting me swipe between articles, and then once I do finally get to an article I’m trying to read, not letting me scroll down to read it.

Won’t let you play music in the background and read articles at the same time.

Half the time the buttons don’t work, so you have to close her entire app and start all over again.

Really baffled how anyone let this get rolled out
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Response from developer

Thank you for getting in touch. Apologies you're having trouble with your App. Please would you email us at appsupport@immediate.co.uk with details of where you made your purchase so we can assist you. If you are able to include a screenshot and a subscription number with any further information you are able to supply, that would be very helpful. Many thanks

Love the magazine, hate app updates

I have loved this magazine and it’s recipes for last year. However, ever update to the app, no matter how minor, makes logging back in is an struggle despite purchasing via My Apple acct. also, I have to re-down load all my purchased issues with each update as well.

Response from developer

Hi there, I'm really so sorry you have been having trouble with our app. If you require any further assistance please get in touch via appsupport@immediate.co.uk. Many thanks.

I purchased all previous editions of magazine and I need to register to read them. This is wrong

As it states in the subject I’ve purchased all previous months of the olive magazine. I used my App Store account I don’t want to sign up to another account I want to be able to read and view what I have already paid for. This is wrong. I won’t be signing up and I’ll never purchase another edition. It seems like theft to me just to get my email address so you can ‘personalise for me’. I don’t want that.
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Response from developer

Thanks for getting in touch, apologies that you're having trouble with your App. Please would you email us at appsupport@immediate.co.uk with details of where you made your purchase, so we can assist you further. If you are able to include a screenshot that would be very helpful.

What’s Appened?

Does not function. The update needs an update.

Not fit for purpose

I have been subscribing for years. I am unable to open the app on my iPad it will not go past the opening screen. Unfortunately I will have to cancel unless this is rectified.

Can’t access the app

I have uploaded 3 magazines and now I can’t get into the app. It keeps tripping out. 🙁

Fantastic

Good app, great magazine full of delicious recipes and ideas.

Inspiration

Love this magazine. Accessible but interesting recipes for the home cook.

Terrible format

Loved the magazine, hate this app format. Not sure the developers actually read the content and more focused on the design and how it looks. You have to constantly scroll up and down on picture features to work out the words that go with a picture. Way to larger gaps between sections so you can’t quickly take a screenshot of something that takes up less than one page, it takes up 3 with so much white space. It’s just so white and bland with no vibrancy like the magazine has.
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Response from developer

We’re sorry to hear that the current app format is causing problems. We're constantly looking at ways we can improve our apps so we appreciate your feedback and will take it onboard when planning our next pieces of development. It would be helpful if you could email us on apps@immediate.co.uk with more details (including which device and operating system you’re using) so we can replicate your user experience.

Can’t open old issues

I used to love this app. Now I can’t open old magazines?? Also I loved the old format. Please fix this, I won’t be buying any other issues until you do!

Used to be more fun

I am flipping through some back issues a bit nostalgically. I have been a subscriber for years, but the issues after the redesign just lack the creativity and sparkle that originally drew me to the magazine. It kind of feels like every other online publication. I particularly miss the Last Bite which was a whimsical bit at the end. Will I continue my subscription? Well, the recipes are great and the writing is lovely, but Olive’s charm has been diminished.
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Getting better

Looks neat.

Rubbish

If I had known the format was changed I would never have subscribed again to Olive magazine. Why did you have to change something that worked? I much preferred the “magazine” format with the bookmarking - which I had arranged into folders, and the shopping list option. Have ended up being tied into a years subscription that is effectively rubbish!
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Brilliant.. if only...

Super brilliant... if only it would app on my laptop so I could see them in a larger format.

Not even deserving of 1 star

I have been waiting all morning to download the latest issue - queued! I have tried to purchase the back issues on offer - failed! A complete waste of time and money.

Response from developer

Hi, We are sorry to hear about this. We are looking into it. If you could give us any more information that would really help. Please contact apps@immediate.co.uk

Appalling app

Just not worth it for the problems that you get. There is always something going wrong. Latest is that you have to restore purchases EVERY TIME you go into the app. Why pay the money to buy issues when it’s so difficult to access them? Currently, I also can’t access some older issues I bought as the app crashes when you click on them. Genuinely fed up of dealing with the issues - after 5 years of persevering, am never buying an edition again. Be warned!
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Response from developer

Hi aebcb, We are sorry that you were having to Restore Purchases each time - this is fixed in v5.3.5. Please update if you haven't already. Reading the back issues that are causing your app to crash, if you could let us know which ones by emailing apps@immediate.co.uk we will investigate.

Unhappy subscriber

Have been a subscriber for years, recently have had to delete the app & re install as it always tell me I have to pay £3.99 but every 6 months my subscription renews.

Response from developer

Hi Kslaws, We are very sorry to hear of your problems. We are looking into a bug that seems to be asking people to pay again for issues that they own. We value ypur custpm highly and will get this resolved as quickly as we can. Update 2018/10/16: Please try the new version 5.3.4 which should resolve these issues

Awful reading experience

Lost the magazine experience. Horrible.

Absolute crap

Great magazine, but the app is crap. Has been for years and the developers are either too indifferent or too incompetent to fix it. Probably a combination of both. I own all digital issues but the app regularly deletes them from my library, downloading them again takes ages as the app allows only 1 magazine to be downloaded at a time. App freezes regularly as well. If I would live in the UK and be able to buy the paper version, I wouldn’t bother using this app!
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