OMNA User Reviews

OMNA
OMNA
D-Link Corporation

Top reviews

Need bug fixes

This app hasn’t been updated for four years. The recordings appear on the wrong date. My clips were recorded in 2023 but in the app appear in 2018. I can neither watch nor save the playbacks. I’ve tried many times resetting, and formatting, but it just can’t keep recording after the first day. I can’t believe this product used to be sold in Apple Store.
It needs bug fixes right now!
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DO NOT BUY ANY CAMERA FROM THEM. It’s a waste of money

These camera & app are so horrible. You pay a lot of money for it and you can’t use the camera unless you’re at the house. Why would I need to use the camera while am at the house? I need it when am out. Plus technically it’s super difficult to achieve the remote access. Cuz it’s being done through Apple TV. A very horrible product to be honest. Find an alternative
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Crap of a product

I purchased this camera with much enthusiasm but it turned to be a nothing but a failure. It never keep connected more than a day. I’ve deserted it more than the earth revolves round the sun and yet the issue persists. Had multiple calls with the contact center, but of no help.

Kindly refrain from buying this product and save yourselves from headache and other hassles. It’s a crap product with no use and heavy price tag. Sorry D-Link this is not worth manufacturing.
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Would not connect

Called D-Link they tried and would not connect to the new c 310 camera

Returned the same day I received it

Abandoned camera

After ios13 this app no longer works. As a HomeKit camera, this is larger and less sharp than the competition. Presence sensor is basic at best and doesn’t work with HomeKit scenes. Unfortunately the SD card playback for this device never worked. Every time I tried to review it would ask to reformat the drive. Overall an expensive camera to others have clearly surpassed it in design, features, and value.
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Camera is great, app is horrendous.

The camera quality when watching LIVE is superb. Crystal clear with almost no latency. However, the app itself is a buggy mess. Reviewing your footage takes FOREVER and there’s no reason for it. When trying to upgrade the firmware I am told I am not on the same WiFi network over and over again.

Features need polishing

I love the camera, it works great in the home app and also in OMNA app for viewing. However features in this Omna app need polishing, specifically the recorded playback features. The daily recap feature is awesome, but only after the 10+ minutes it take for it to put itself together and finally play for me. There needs to be an option for these daily recaps to automatically create themselves everyday and save itself to the micro SD card. That way we can just stream it instead of rendering it every time we tap the thumbnail for that day. I just used it, and after watching I went back to the screen to choose a day, went back to the same day I just did, and then it started the long process again.... why? Just fix that and this will be an amazing feature. Also I run into a bug where it says only two people can be viewing at the same time something like that, but literally no one is viewing it only me. And I know because I’ve tested it with the people who have access to it.
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Horrible

If your debating between a Nestcam & OMNA, I suggest Nest. The OMNA is just an expensive paper weight. It only works 5% of the time when I want to view it remotely.

Awful App

Not user friendly and constantly freezes despite repeated hard resets. Either get straight or it’s going in the trash where it belongs!

I can’t believe these are sold by Apple

I purchased a OMNA Camera over a month ago to supplement my current nest cams and to be my first foray into HomeKit cameras, lets just say they’re not off to a good start. The recent software update did bring improvements such as the day review and automatic updates, but the camera’s are still buggy.

I inherited 2 more cameras from a friend recently and I found that all 3 of these cameras all use the same network name leading to some difficulties setting up. Also I found when viewing both from the app then switching immediately over to the integrated home app, one of the Cramer’s crashes every time requiring a hard power reset. The app isn’t bad getting around in but it takes WAY too many clicks on the GUI to get to any recordings from the cameras: see Nest or even the super smooth interface from Apples own Time Machine on MacOSX!

Another big hit is the inability to provide notifications only when you are not at home. Sure the new app has a button to press for away, but this all needs to be automated: also see Nest.

I hope the updates to both the firmware for the cameras and features for the apps continue to be released by D-link, as well as HomeKit capability improvements from Apple. I feel like it’s a solid product but needs support!
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BUGGY/INTERMITTENT FUNCTIONS

What’s with the intermittently functioning Arm/Disarm and Detection On/Off. You’ve made several bug fixes but these functions are STILL BUGGY!!!

Terrible

Terrible hardware terrible software. Never worked!
No option for less stars!
Don’t buy don’t use.

New update very welcome

Finally! New version 1.0.7 of the app—and firmware 1.4–resolve all the problems, and add back the promised new features, so at last they work as advertised. After the first disastrous release and subsequent withdrawal of this version, I wasn’t sure if D-Link’s programmers would ever get their act together, but they did. Took them long enough, but in the end they’ve done right by us.
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Software is trash

The software is absolute trash. Can’t schedule when to turn the camera on/off. Can’t save settings regarding motion detection. Can’t auto delete oldest videos. Can’t do all the basic things you’d expect a camera to be able to do.

Bugs and bugs everywhere

I got a OMNA 180cam HD and it always notifies me when it switches from day to night and night to day and the notification is of the last real image it captured so it looks like I’m the one setting it off and I’m not there, like it forgot to update to the current image, I tried contacting support March of 2018 which is almost a year ago and the support says they will fix it next update but it’s still version 1.3. The camera is annoying and seems like it’s never going to be updated
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Newer updates showed promise but too many bugs

Purchased this at full retail in 2017, I’ve never had any sort of connection issue some have had. Newest update has a bug that doesn’t save the sensitivity settings or the zones. The arm/disarm feature doesn’t show up, I use this in my living room facing the front door when I’m not home so it’s useless when I am home due to the 100 notifications I’ll get from movement. Had high hopes for this app but the lack of support is really hurting it.
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Good at recording but not at looking at what was recorded.

An item was stolen outside from right in front of the camera. But the time period was a week long. The stolen item is valuable but not valuable enough compared to the time requires to look through the hundreds or thousands of little snippets of video. It would help if the video thumbnails were bigger so a thumbnail might show a detail of what triggered the motion recording. Ability to download all or plug the micro SD card into a computer would be great, (My macs wont recognize card format) Then I could scrub through the videos so much faster in an app actually designed for video playback. Trying to download video after video in the app is just as slow as trying to open the videos to scrub through them.
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Thanks for the bug fix

Waiting for the new firmware to actually get released to support summary clip feature.
But the SD clip feature crashes in the app at the moment. Where’s the promised firmware update????

Was just reading all reviews.....

And was kinda surprised how many negative reviews. Granted, issues when first released, but for me, for the most part works as expected. Only issue I just discovered while testing before leaving a review is after watching a recorded event, closing it crashed the app. Otherwise does what it’s supposed to. Very responsive in Home app as well.
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Disappointed

I bought this camera last summer. It has a quality picture in daylight. Night time or when the lights are dimmer you see nothing.
I try to take a picture when away from home and I get no respond.
My family has quality security cameras at a fraction of the cost of this camera and they work perfect.
I wouldn’t recommend buying this camera.
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