
Omni Cpaas
Omni Channel Solution
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Free
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About
Omni Cpaas is an all-in-one communication platform for businesses to reach and engage customers across every major channel — WhatsApp, RCS, SMS and Voice — from a single app.
Whether you're running a marketing campaign, sending transactional alerts, or chatting with customers in real time, Omni Cpaas brings all your channels together in one place.
KEY FEATURES
WhatsApp Business
Send template messages, run campaigns, and reply to customers from a built-in live agent inbox. Supports text, images, documents, buttons and carousels.
RCS Messaging
Deliver rich cards, carousels, media and interactive buttons, with full preview before you send.
SMS
Launch bulk and transactional SMS campaigns with sender ID support and fallback options.
Voice
Place and manage voice campaigns and calls.
Live Agent Chat
Handle two-way conversations with customers across WhatsApp and RCS from one unified inbox.
Media Library
Upload and reuse images, documents, audio and video, with inline preview and picture-in-picture playback.
Campaign Builder
Create, schedule and send campaigns with an easy step-by-step flow.
Reports and Analytics
Track delivery, campaign, schedule and API reports across every channel with clear dashboards and detailed logs.
WHY OMNI CPAAS
• One app for WhatsApp, RCS, SMS and Voice
• Real-time customer conversations with live agents
• Rich, interactive message formats
• Detailed delivery and performance reporting
• Secure sign-in and account management
Omni Cpaas helps businesses of every size communicate smarter, faster, and on the channels their customers already use.
An active Omni Cpaas account is required to use this app.
Privacy Policy: https://icpaas.ai/privacy-policy
Account deletion: https://icpaas.ai/account-deletion
Support: support@icpaas.ai
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What's New in Omni Cpaas
1.4.0
September 11, 2026
• New IVR dashboard with real call analytics — total calls, answered, busy, talk time, answer rate and cost. • Campaign list now shows the newest campaigns first and displays the exact delivery failure reason when a message is rejected. • Reports: added a Live toggle that refreshes delivery status automatically, and fixed same-day date ranges so today's messages always appear. • Dropdowns no longer sit behind the keyboard.
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