About
Manage all customer communication channels, including webchat, social media, WhatsApp, and email, from a single platform. Enhance customer experience, simplify conversations with AI, and automate lead collection.
What's New in OmniCloudCX
6.1.0
April 3, 2026
Fix some bugs
Developer apps
FAQ
What is OmniCloudCX?
OmniCloudCX is a mobile client for the VoiSmart OmniCloudCX platform, designed to manage all your customer communication channels from one place. It helps improve customer experience and automate lead collection.
What communication channels does OmniCloudCX support?
OmniCloudCX supports a variety of channels including WhatsApp, webchat, email, social media, and phone. This allows for a unified inbox for all customer interactions.
Can I use OmniCloudCX for team collaboration?
Yes, OmniCloudCX allows you to take charge of, assign, and complete various tickets with your team. This facilitates efficient collaboration on customer issues.
Does OmniCloudCX require a separate platform?
Yes, to use the OmniCloudCX mobile app, you must have the OmniCloudCX platform already configured. The app serves as the mobile interface for this platform.
What devices does OmniCloudCX support?
OmniCloudCX is supported on iPhone and iPod devices. It is designed for mobile use on these platforms.
How often is OmniCloudCX updated?
The latest version of OmniCloudCX is 6.1.0, last updated on April 3, 2026. This indicates a recent update, suggesting ongoing development and support.
What is the age rating for OmniCloudCX?
OmniCloudCX has an age rating of 17+. This is based on the content and features available within the application.
Does OmniCloudCX have ads?
No, OmniCloudCX does not contain advertisements. The application is free to use without any ad interruptions.
