This car deserves better
First the good news, the app doesn’t log me out every two weeks anymore. Now the bad, it’s stopped logging me in. I just get a lovely pale blue Omoda Jaecoo screen, it’s actually relaxing to look, waiting while it does nothing. The car itself, Omoda 9 and customer service are actually very good. The app is like the dysfunctional family member.
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Omoda5
This app is terrible. It has only allowed me to link the car and I cannot do anything on the app.
Total Failure
Eventually managed to enter my ViN and Engine no. But could not get any further. There appears to be no way to link it to my OMODA 5 SHS Noble. Even the sales team I got the car from could not set me up. All sounds great in principle but no delivery. HELP.
Could be better
Not as interactive as other manufacturers, cannot log into vehicle. Local dealers unable to help
It’s Ok - just….
Managed to log in and link my car without any issues. Occasionally it will ask me to re-enter security codes etc. which is not a smooth process as security codes sent to your very rarely- if ever - arrive.
Would be good if the app also included a mileage / journey log. Both my last two car apps (Audi and Volvo) included this feature - I had assumed it was a basic feature that would be included with all car apps.
The Jaecoo itself is great but they have a lot of catching up to do with their app - a lot of catching up…
Would be good if the app also included a mileage / journey log. Both my last two car apps (Audi and Volvo) included this feature - I had assumed it was a basic feature that would be included with all car apps.
The Jaecoo itself is great but they have a lot of catching up to do with their app - a lot of catching up…
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Awful
Can’t even accept terms to get in app
Waste of time
Accessing the app is so hit and miss, one day it works and shows the range and allows me to use the climate settings options, the next there is no data at all. Now I can’t get on to the remote control access so the app is beyond pointless. A major overhaul is needed which I assume is coming given how popular Omoda and Jaecoo are becoming in the UK. Until then don’t bother downloading this app.
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Garbage
Set the app up working ok for a few weeks,now completely crashed and can’t get a thing from it Absolutely worth less
Terrible app security issues
Once your in the app it works ok, after a few months it throws you out and forces you to confirm your identity and click terms and conditions however when you try to get a code to you phone to verify the sms never comes through stopping you from accessing the app.
Poor UX Poor UI Poor identity server
Poor UX Poor UI Poor identity server
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Very poor
Very poor cannot add widgets
Can’t create an account
Tried multiple time to create an account and the app never sends me a code to be able to register one. What a joke of an app. Means can’t access half of the things on the car.
Could be better
App is alright. However….. if it needs updating it won’t charge the car. So this morning I came to a car with hardly any charge as it hadn’t started charging in the night. Meaning I now need to pay petrol prices to charge my car at a random charging station.
Missing feature
App installed and connected easily to my new J5 but the tyre status tile shown in the images isn’t there?
Useless! For me anyway😤
Excitedly downloaded the app. Submitted details..it’s now been 2 days and I still have not received the code to complete my registration. Complete let down. Guys it’s 2026 how is your app failing!!😵💫🥵
cant even login now
Constantly logs you out every app update. Its like the devs dont know how to use the kaychain in iOS.
if the app updates were less frequent would be less annoying at least.
Besides that says it displaying Miles as range but despite 20+ app updates the number is clearly Kilometres.
Also when logging back in be way less awkward of the SMS feature worked 1st try - takes anywhere between 1-5 goes before it actually sends one. Which means logging back in can take 2mins or 2 hrs.
Not particularity professional
if the app updates were less frequent would be less annoying at least.
Besides that says it displaying Miles as range but despite 20+ app updates the number is clearly Kilometres.
Also when logging back in be way less awkward of the SMS feature worked 1st try - takes anywhere between 1-5 goes before it actually sends one. Which means logging back in can take 2mins or 2 hrs.
Not particularity professional
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Broken update
Not working at all since latest update….sort it out!!
Can’t use the app
Ridiculous I can’t use the app because I’ve got the petrol Jaecoo
Doesn’t work
Doesn’t work or link to car
Surprised Apple allow this app on the store
Doesn’t function anymore. Unable to login. App never sends the code. Developers showing lack of care for quality.
Doesn’t work
Requires phone number to sign up but doesn’t send a code, so can’t log in. Terrible.