OMODA JAECOO User Reviews

OMODA JAECOO
OMODA JAECOO
Omoda Motors Spain, S.L

Customer Experience

Positive experience7.9% of reviews
Neutral9.0% of reviews
Negative experience83.1% of reviews

~ Based on 89 written reviews from the US App Store.

Is OMODA JAECOO Safe?

OMODA JAECOO does not appear safe based on available data. AppsHunter Safety Score for OMODA JAECOO is 34/100.

This assessment is based on 242 user ratings, with an App Store average of 1.6/5.

Is OMODA JAECOO Legit?

OMODA JAECOO appears to be a legitimate app. AppsHunter Legitimacy Score for OMODA JAECOO is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Basic

Fine at what it does but very basic functionality, I would hope for cars that seem to be all about the tech that the app would provide more. My previous car app would alert me if I left the car unlocked, windows open etc.

I hope to see this app update during my time with my car.

Works great with my Omoda 9

In the UK this works perfectly with my Omoda 9. Can check charging, turn on the AC during the heatwave etc. Super reliable after 3 months of ownership. Wish there was an iOS widget for quickly doing things like AC/heating and seeing the charge level.

This car deserves better

First the good news, the app doesn’t log me out every two weeks anymore. Now the bad, it’s stopped logging me in. I just get a lovely pale blue Omoda Jaecoo screen, it’s actually relaxing to look, waiting while it does nothing. The car itself, Omoda 9 and customer service are actually very good. The app is like the dysfunctional family member.
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Omoda5

This app is terrible. It has only allowed me to link the car and I cannot do anything on the app.

Total Failure

Eventually managed to enter my ViN and Engine no. But could not get any further. There appears to be no way to link it to my OMODA 5 SHS Noble. Even the sales team I got the car from could not set me up. All sounds great in principle but no delivery. HELP.

Could be better

Not as interactive as other manufacturers, cannot log into vehicle. Local dealers unable to help

It’s Ok - just….

Managed to log in and link my car without any issues. Occasionally it will ask me to re-enter security codes etc. which is not a smooth process as security codes sent to your very rarely- if ever - arrive.

Would be good if the app also included a mileage / journey log. Both my last two car apps (Audi and Volvo) included this feature - I had assumed it was a basic feature that would be included with all car apps.

The Jaecoo itself is great but they have a lot of catching up to do with their app - a lot of catching up…
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Awful

Can’t even accept terms to get in app

Waste of time

Accessing the app is so hit and miss, one day it works and shows the range and allows me to use the climate settings options, the next there is no data at all. Now I can’t get on to the remote control access so the app is beyond pointless. A major overhaul is needed which I assume is coming given how popular Omoda and Jaecoo are becoming in the UK. Until then don’t bother downloading this app.
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Garbage

Set the app up working ok for a few weeks,now completely crashed and can’t get a thing from it Absolutely worth less

Terrible app security issues

Once your in the app it works ok, after a few months it throws you out and forces you to confirm your identity and click terms and conditions however when you try to get a code to you phone to verify the sms never comes through stopping you from accessing the app.

Poor UX Poor UI Poor identity server
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Very poor

Very poor cannot add widgets

Can’t create an account

Tried multiple time to create an account and the app never sends me a code to be able to register one. What a joke of an app. Means can’t access half of the things on the car.

Could be better

App is alright. However….. if it needs updating it won’t charge the car. So this morning I came to a car with hardly any charge as it hadn’t started charging in the night. Meaning I now need to pay petrol prices to charge my car at a random charging station.

Missing feature

App installed and connected easily to my new J5 but the tyre status tile shown in the images isn’t there?

Useless! For me anyway😤

Excitedly downloaded the app. Submitted details..it’s now been 2 days and I still have not received the code to complete my registration. Complete let down. Guys it’s 2026 how is your app failing!!😵‍💫🥵

cant even login now

Constantly logs you out every app update. Its like the devs dont know how to use the kaychain in iOS.

if the app updates were less frequent would be less annoying at least.

Besides that says it displaying Miles as range but despite 20+ app updates the number is clearly Kilometres.

Also when logging back in be way less awkward of the SMS feature worked 1st try - takes anywhere between 1-5 goes before it actually sends one. Which means logging back in can take 2mins or 2 hrs.

Not particularity professional
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Broken update

Not working at all since latest update….sort it out!!

Can’t use the app

Ridiculous I can’t use the app because I’ve got the petrol Jaecoo

Doesn’t work

Doesn’t work or link to car