Doesn’t Stay Logged In
Constantly logging into this flipping app, so tiresome every single time I go to use it need to login again. Shambles. Just use the website, it’s exactly the same.
Amazing app!
Always giving me the best deals, amazing please never change I will book through you forever and always!
Very good
Easy to use and provides a great variety of options that you can filter through
Helpline needed
No help without a booking code. For simple booking queries you really need to have a human assistant option on your chat line. Sometimes AI just can’t help. My query was simple, but you nearly lost my booking to Jet2 because of it. Or please make your room type descriptions more clear.
Birthday
Very easy to book through on the beach, absolutely love this site
Michelle
Very easy and straight forward booking with no hidden fees
Cancelled holiday
I had my booking cancelled and had to pay again with no explanation why or how to resolve this issue unprofessional not happy about this
They cancelled and then didn’t refund me
Complete nightmare. Due to go away for a wedding next week. Booked it, paid, and then they cancelled the booking- never refunded.
I have not been refunded even though they said it would be 3-5 days. There is no email, no phone number to call (there is a phone number if you are already in the resort but apart from that, you are on your own).
I’m supposed to be leaving on Monday but haven’t been given the money back so can’t book through anyone else.
They have a web chat but it doesn’t work. You never get through to a human, and the same message just comes through no matter what you say on the chat.
There is literally no way of contacting them or getting the money back. I now have to wait until enough time has lapsed before I can reclaim my money through my bank.
It’s theft plain and simple.
Won’t be attending the wedding.
I have not been refunded even though they said it would be 3-5 days. There is no email, no phone number to call (there is a phone number if you are already in the resort but apart from that, you are on your own).
I’m supposed to be leaving on Monday but haven’t been given the money back so can’t book through anyone else.
They have a web chat but it doesn’t work. You never get through to a human, and the same message just comes through no matter what you say on the chat.
There is literally no way of contacting them or getting the money back. I now have to wait until enough time has lapsed before I can reclaim my money through my bank.
It’s theft plain and simple.
Won’t be attending the wedding.
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Dont use this app
Fly change, no one contact me. You cant speak with a human so you lose your money amd your holiday!
Complaint
Me and my mum booked many holidays to Turkey and they all got cancelled one after another. Do not trust this app unless you want a holiday that you can actually go to.Me and my mother were actually so happy that was a really good hotel and it was cheap.
Mr Andrews
Fast and easy to book everything in one place.
Booking
First time using Beach Holidays simple steps to follow and review, very clear what is included in your holiday package 👍
Not a proper agent
Planned a holiday with friends, we clicked pay 10 seconds after them. Our friends order completes, ours is cancelled, as the algorithm picks up a spike in demand and we have to pay £600 extra the next day, after they cancel our holiday - Disgusting!
Terrible
Terrible no one to speak to live chat that gets stuck in a loop and only available day time
Effortless
I’m not sure why people pay agents for this same service that is effortless.
Inappropriate
Really inappropriate use of Christmas music throughout the year and play on the word “bookers”. Not a great first impression.
On the beach
Very good
Holidays
Always book with on the beach very easy to use and never had a issue
Luggage
We book with on the beach often and already booked for this year and for 2027 .
On this year bookings there is no option for overhead luggage what we normally have with 1x20kg hold bag but we had to book for 3 20kg bag as there was no other option.
This was a larger expense that was unwelcome.
On this year bookings there is no option for overhead luggage what we normally have with 1x20kg hold bag but we had to book for 3 20kg bag as there was no other option.
This was a larger expense that was unwelcome.
Scam
They delayed my payment, then told me the price had gone up. Spoke to my bank, they didn’t even attempt payment!