Once User Reviews

Top reviews

Awesome Experience!

Used this for my family reunion, it was so cool! Everyone loved it. Definitely gonna use this for all my events.

Vnm

67

10/10 for weddings ⭐️

We had around 220 guests at our ceremony and this app was a hit. Everyone had the best time taking the most hilarious moments - kudos to the team for such an amazing product. The photos were high quality and we loved the vintage filter.


Planning to use it again during my baby shower and my sister’s wedding. Recommended it to all of my friends!!
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Missing photos

I took so many photos at my friend's wedding and a lot of them are missing when I've come home later, special moments that I could have captured on my own camera that are apparently lost? Very disappointing for an app that's marketed to capture someone's special day. There are only 14 'moments' after the event but before we drove home I only had 7 pictures remaining on my 'disposable camera' so where are they all?
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Response from developer

Hey there, we're sorry that your experience wasn't up to expectations. As we communicated through email, our team investigated your album in detail and found that the venue’s weak internet connection alongside the app being closed during the photo upload process was the root cause of the issue. Similar to other apps, our app cannot function (i.e. upload photos) if the app is completely closed. Our team is working our best to make sure all photo uploads happen safely and as quickly as possible. We hope you get a chance to try out our app again, as we would love to help you take the most amazing photos and have a great experience.

Not worth all that money

I love the concept of this and it’s a good idea!

You have to pay for more than 5 people which I think isn’t very fair as you’re already spending enough money on the actual event.

Video Not creating & No option to contact support

I had one video created, I started my second project and the video is not created. I have my photos but no video. Now I am trying to see a contact email id to contact support and there is none. The company pages redirects to other apps. Pls help.

More people free

Have a group of 10 but not paying 4 dollars

Best event photo app!

I used once for my bridal shower as a test run for my upcoming wedding on May 09th and loved every minute of it. It’s easy to use, my guests LOVED it and the photos are so amazing to see from everyone’s pov. I cannot wait to use it for the wedding next weekend!

Response from developer

Thank you very much for your review! We're so glad you had a great time taking lots of amazing photos during your bridal shower and wedding. Our team will continue to do our best to build the best product that provides the best experience for capturing the best moments :)

horrible

installed this with high hopes, big mistake it seems, all the pictures look as if a grainy snapchat filter has been slapped onto them. the quality is so bad im very very disappointed do not waste your time awaiting for the reveal at the end of your event, your better off just buying a real disposable camera.
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TOTALLY WORTH IT

We used Once at my wedding and it was a total hit! All we did was to place the QR code at the entrance and literally everyone joined in including my grandpa (he had the most fun 😂).

All the photos were hilarious and lovely at the same time. Now all my friends are planning to use this at their weddings haha

Shoutout to the team for fast and professional support when we had some questions at the start!
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Cool concept terrible execution

Love the idea but with the quality of the photos uploaded it’s best to just have people take their own pictures and send it to you. Feels like I wasted my money.

Loved it !!

This app is great and easy to use and also very cheap my bachelorette party didn’t have a photographer but everyone was one for the event who he’s I loved seeing everyone’s pictures.

Response from developer

Glad to know that you enjoyed everyone's photos! If there is anything we can do to make the experience better, please feel free to reach out to us :) Thank you for the review!

Watermark Should Be Optional / Paid To Remove

Really liked the UI and playing around with this camera! However the once watermark on all exported photos wasn’t ideal for me / didn’t fit my preferences. Ended up going with a different app for my event!

Response from developer

Thank you for the review! Regarding the timestamp watermark on the images, they can be easily removed in the film settings. Hope we get to see you soon for another event :)

Great idea but needs further developing

I think this is a great idea and I’ve been testing it before an event just to make sure it works properly before I put a very important event photos in the hands of technology and I’m glad I ended up testing it before. Firstly - it doesn’t work without internet connection which is not ideal and is super slow when you want to take a picture so the moment might be gone by the time you open it and take a photo, secondly some pictures just never appear after the film is available to be shown and thirdly in the latest film I created only 1 photo showed up in the album after the reveal time even though I took about 20 photos. Please look into all the flaws and if you are going to have a wedding and get multiple people take pictures on it, might be a bit risky.
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Response from developer

Thank you very much for trying Once and the detailed feedback. We're sorry to hear you ran into issues. We'd love to help you and look into the issue you faced - could you reach out to us at hello@once.film? With a few details about your film, we can investigate to get things sorted. This issue has never happened before and we would like to make sure it never happens again. We're constantly working to make Once more reliable for the moments that matter most, and your feedback really helps. Thank you for this feedback, and looking forward to you email!

Perfect for weddings!!

We used this at my sister’s wedding and it was the highlight of the event. Everyone including our parents had sooo much fun taking photos with the disposable camera experience!

Highly recommended ❤️

Response from developer

Glad you enjoyed using Once at your sister's wedding! Please let us know if there is anything we can do to make the experience even better 😊

Absolutely love Once!

Loved using Once. Super easy everyone just scanned the QR and started dropping photos. We used it for a birthday, but it’d be perfect for weddings, trips, or even house parties. Honestly just makes sharing pics way less annoying. 100% recommend this app!

해외여행가거나 이벤트 있을때마다 쓰는데 넘 좋아요!🥺

필름 카메라 찍고 다니는게 취미인데 비싸기도 하고 여행 가기 전에 사두는걸 자꾸 까먹어서 필카앱 찾다 발견했는데 짱입니다.. 친구들 필름에 초대해서 다같이 사진 공유할 수 있는 것도 너무 좋고, 특히 필름 느낌 사진이 진짜 예뻐요 ㅠㅠ 앱 자체도 예뻐서 쓸맛 남! 만족도 최고..

Loved this at our wedding!

Everyone at our wedding had sooo much fun using Once! We had a photo contest using it and even my grandparents joined in 😂

Loved it so much that 3 of my best friends who are planning their weddings for next year plan to use it too!

Response from developer

Glad you enjoyed using Once at your wedding! Thank you very much for recommending us to your friends 😊 Please let us know if there is anything we can do to make the experience even better!