Awesome concept, well executed, one frustrating bug
One frustrating issue: I had the app clip on my phone and tried to save some photos after, but it said I had to create an account, so I did. Then it got me to download the full app, then sign in again, so I did both of those too. After all this I no longer have access to the event at all, I can only create new events of my own. And I can’t go back to the app clip. So now I have to find someone who still has the QR code to get back in.
Love it
Great for any event!
Fun, great option for pics!!
Affordable option for disposable cameras.
You can’t upload photos
Naja
Love this app!
Easy setup
Easy set up!
Terrible
Response from developer
Thank you for your feedback and sorry that our app didn't meet your expectations. We would love to take a look into what happened and make sure to get things right. On top of that, it is our duty to provide you a full refund as you weren't satisfied with your experience. Our team's goal is to build the best experience for our users and we would love to hear your feedback to continue to build a quality product. Please feel free to reach out to us at hello@once.film.
Terrible
Response from developer
Thank you for your feedback and sorry that our app didn't meet your expectations. It is our duty to provide you a refund as you weren't satisfied with your experience. Please feel free to reach out to us at hello@once.film and we will do our best to improve our product based on your feedback. Our team's goal is to build the best experience for our users and we would love to hear your feedback to continue to build a quality product!
10/10
Great for events big and small
Response from developer
Thank you very much for your feedback! We're so glad that your guests loved using our app :) Amazing to hear that you're using it for your honeymoon too. Our team is doing our best to build and grow Once into the best place for your memories. Please let us know if you have any feedback!
Perfect event camera
Wedding
Response from developer
Thank you so much for your review! We're so glad that you had a great experience with Once :) Our team is doing our best to build and grow Once into the best place for your memories so please let us know if you have any feedback!
Excited to use for my baby shower! Easy to set up
For some reason, I missed choosing the number of guest during their enrollment, but I was able to modify soon after.
I like that my guest will not have to download the app. I was able to download the QR code and order table cards that my guest will be able to scan.
I can’t wait for my event, I’m
Excited to see the final pictures.
Lost photos
Response from developer
We’re so sorry to hear this and this isn’t the experience we want for anyone. Unless the photos were not uploaded to our servers due to bad internet, it's likely that we can recover them! Could you please contact us at hello@once.film with your event details so we can investigate for the photo recovery? If we’re unable to recover them, we’ll would like to provide a full refund. We really appreciate your feedback and our team will continue to do our best to improve our product.
Amazing!!
Response from developer
Glad to know that you enjoyed using Once! We hope you made the best memories during your wedding :)
Perfect for Bachelorette
Response from developer
Thank you for your feedback! Glad to know everyone had lots of fun :) Our team will continue to build the best product to capture memories.
