Awesome Experience!
Vnm
10/10 for weddings ⭐️
Planning to use it again during my baby shower and my sister’s wedding. Recommended it to all of my friends!!
Missing photos
Response from developer
Hey there, we're sorry that your experience wasn't up to expectations. As we communicated through email, our team investigated your album in detail and found that the venue’s weak internet connection alongside the app being closed during the photo upload process was the root cause of the issue. Similar to other apps, our app cannot function (i.e. upload photos) if the app is completely closed. Our team is working our best to make sure all photo uploads happen safely and as quickly as possible. We hope you get a chance to try out our app again, as we would love to help you take the most amazing photos and have a great experience.
Not worth all that money
You have to pay for more than 5 people which I think isn’t very fair as you’re already spending enough money on the actual event.
Video Not creating & No option to contact support
More people free
Best event photo app!
Response from developer
Thank you very much for your review! We're so glad you had a great time taking lots of amazing photos during your bridal shower and wedding. Our team will continue to do our best to build the best product that provides the best experience for capturing the best moments :)
horrible
TOTALLY WORTH IT
All the photos were hilarious and lovely at the same time. Now all my friends are planning to use this at their weddings haha
Shoutout to the team for fast and professional support when we had some questions at the start!
Cool concept terrible execution
Loved it !!
Response from developer
Glad to know that you enjoyed everyone's photos! If there is anything we can do to make the experience better, please feel free to reach out to us :) Thank you for the review!
Watermark Should Be Optional / Paid To Remove
Response from developer
Thank you for the review! Regarding the timestamp watermark on the images, they can be easily removed in the film settings. Hope we get to see you soon for another event :)
Great idea but needs further developing
Response from developer
Thank you very much for trying Once and the detailed feedback. We're sorry to hear you ran into issues. We'd love to help you and look into the issue you faced - could you reach out to us at hello@once.film? With a few details about your film, we can investigate to get things sorted. This issue has never happened before and we would like to make sure it never happens again. We're constantly working to make Once more reliable for the moments that matter most, and your feedback really helps. Thank you for this feedback, and looking forward to you email!
Perfect for weddings!!
Highly recommended ❤️
Response from developer
Glad you enjoyed using Once at your sister's wedding! Please let us know if there is anything we can do to make the experience even better 😊
Absolutely love Once!
해외여행가거나 이벤트 있을때마다 쓰는데 넘 좋아요!🥺
Loved this at our wedding!
Loved it so much that 3 of my best friends who are planning their weddings for next year plan to use it too!
Response from developer
Glad you enjoyed using Once at your wedding! Thank you very much for recommending us to your friends 😊 Please let us know if there is anything we can do to make the experience even better!
