About
Manage and access your cloud-based video surveillance system. Quickly find footage, receive event notifications, and collaborate on cases with unlimited camera and user support. Enjoy ultra-low latency live monitoring and smart search capabilities.
What's New in OnCloud
1.90.3
August 18, 2026
• Introducing QuickConnect, a new way to add supported cameras to OnCloud. Scan a device QR code or enter the serial number and MAC address to get started. • Improved device onboarding across web and mobile. • Added support for international phone numbers. • Improved notification performance and snapshot reliability. • Improved live video, camera settings, location filtering, and navigation. • Standardized Cloud Gateway Recorder (CGR) status, error, and banner messaging for a more consistent device experience. • Simplified Device Settings by removing the Audio Out section where it is not applicable. • Added ONVIF fisheye dewarping support for supported Cloud Gateway Recorder (CGR) connected cameras. • Added an announcement banner to the OnCloud login page to display important communications before sign-in. • Increased the maximum supported password length to 128 characters. • Fixed an issue where camera capabilities were not displayed when a valid license was assigned. • Resolved a live video issue where streaming could stop when switching from HD to SD and back to HD. • Fixed an issue preventing changes to the maximum recording bitrate. • Corrected camera details behavior when cameras went offline. • Resolved an issue affecting the Camera Details page when returning to the device list. • Fixed thumbnail snapshots displaying for camera channels without an attached license. • Resolved a crash affecting devices from locations where user permissions had been revoked. • Fixed location filtering behavior on the Camera Details page. • Fixed a navigation issue where returning from Notification Settings through My Orgs could display a blank screen. • Resolved a camera capture issue after pausing video. • Various improvements and performance enhancements
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FAQ
What is OnCloud?
OnCloud is a direct-to-cloud video management system that provides access to live and recorded video, searchable clips, and event notifications. It allows users to manage multiple cameras and gain insights from surveillance footage.
Is OnCloud free to use?
Yes, OnCloud is available for free. The app is listed as 'Free' in the provided data, indicating no upfront cost for download or basic usage.
Does OnCloud have ads?
No, OnCloud does not contain advertisements. The 'hasAds' flag is set to false, meaning users can expect an ad-free experience.
What devices does OnCloud support?
OnCloud is currently supported on iPhones. The 'supportedDevices' field specifically lists 'iphone'.
How often is OnCloud updated?
The latest version of OnCloud is 1.82.5, which was last updated on April 2, 2026. This indicates a recent update, suggesting ongoing development and support.
What is the age rating for OnCloud?
OnCloud has an age rating of 4+. This means it is considered suitable for children aged 4 and above, with no mature content concerns.
Can I add unlimited cameras to OnCloud?
Yes, OnCloud allows you to add cameras, locations, and users without any limits. This feature is highlighted as a key benefit for comprehensive video management.
What kind of search capabilities does OnCloud offer?
OnCloud features smart search to instantaneously find precise surveillance footage. It also includes auto-detection of people and objects, along with intrusion detection for customizable event alerts.
