One Call OS

One Call OS is the operations app for One Call team members. The office and the field work from the same jobs, schedules, customers and paperwork, from the first phone call to the paid invoice. An account from your company administrator is required to sign in. One Call OS is a business tool for our team and is not intended for the general public. IN THE FIELD • Today: visits, open jobs, new leads and tasks at a glance • My Jobs and My Week: your assigned work and upcoming visits • Call, text, email or route to the customer in one tap • Add notes and jobsite photos to the job • Time clock: clock in and out, and log hours against a job • Receipts and costs: photograph a receipt and submit it for office approval • Mileage and company tools IN THE OFFICE • Leads: review website leads and turn them into jobs • Scheduler: see each technician's week and plan visits • Inbox: calls and texts matched to customers and jobs • Customers and service locations for homes and businesses • Estimates and invoices: send by email or text, record customer approval, and track every document from draft to paid • Awaiting Payment and Payables • Approvals: review submitted hours and costs in one queue • Profitability and analytics for managers • Service plans, pricebook, materials and plans BUILT FOR OUR TEAM • Role-based access: technicians see the work, while pricing and profit stay with the people who need them • Optional Face ID protects company and customer information • Arizona time throughout • Designed for iPhone and iPad, with sidebar navigation on iPad LOCATION While you are clocked in, One Call OS shares your precise location with dispatch and managers, including when the app is in the background. Clocking out stops sharing. Continued use of location in the background can decrease battery life.