Not syncing with health app
I’ve had this app installed now about a week doing the one foot forward event. It is so frustrating to sync my data. Does not pick up my activities and if I try to go to a different day to manually sync, it freezes. In the 12 days since I’ve started the challenge it has only picked up 26kms and I did 12kms in a single day. Pretty unimpressed with the app.
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Can’t sync data from Apple Watch
I’ve connected and Allowed data access/sync from Apple health but cannot sync a previous day’s health data! The app just freezes!
Can’t even get in
Signed up to do the 100km fundraiser and it won’t even let me log in. Doesn’t send an email if you press “forgot password” or anything. Really disappointing and disheartening.
Support?
Tried to sync my health data for the day which was approx 5km and it didn’t work. So then I manually entered the 5km and now my total is showing as 18km ?? No help function in the app so coming here in hope that someone will see and assist. Having an app is a good idea but it’s not working properly.
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Clunky
The app has a good base but it’s clunky and often features do not work (like syncing from your health device). Less enthusiastic about this app and it could be done much better (like the STEPtember app)