OneBusAway User Reviews

OneBusAway
OneBusAway
Open Transit Software Foundation

Customer Experience

Positive experience43.5% of reviews
Neutral8.8% of reviews
Negative experience47.6% of reviews

~ Based on 170 written reviews from the US App Store.

What users say

Is OneBusAway Safe?

OneBusAway appears safe based on user ratings. AppsHunter Safety Score for OneBusAway is 96/100.

This assessment is based on 1,492 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.4% of ratings point to a safe experience
1.3% of ratings suggest some concerns
2.3% of ratings point to a risky experience

~ Based on 1,492 App Store ratings for OneBusAway.

Is OneBusAway Legit?

OneBusAway appears to be a legitimate app. AppsHunter Legitimacy Score for OneBusAway is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Good enough

I liked the previous version where one click took the view to the current location bus was at. This is confusing. It’ll do but not good not bad.

Response from developer

Our next update will simplify this. I’d love to get feedback through the app about what you think of it once you see it! - Aaron

I like OneBusAway

This app is really nice and is easy to navigate and find the time the bus is coming. I use this app all of the time. Thank you for making this, it makes life easier.

Accurate most of the time

Good tool for transit users. I am sometimes able to find better connections than Google Maps offers.

Simply the best!

I’ve used this since 2018, and it is probably one of my most used apps. Extremely intuitive, seamless, and everything I need to get around the greater Seattle area. Thank you, OneBusAway team, for creating (and updating) a masterpiece!

Very accurate & easier than the official transit website

The real time is incredibly accurate and finding the times is so much easier than the times tables on the official transit websites as someone with dyslexia

Essential for Bus Riders, but…

This is one of the apps I use the most. It is basically essential for me to use this as a frequent bus rider. However, the latest UI update is really annoying, so I’m leaving a review for that alone.

First of all, the changes are unnecessary. The problem with OneBusAway was never the UI. Accurate bus times were the problem. Disappearing busses were the problem. And these problems still exist.

The new interface uses a vertically sliding menu instead of a normal, non-sliding menu. This thing is the real issue. It doesn’t behave the way you would expect, partially because no other app uses it. There is a guideline in web development that users want familiar UI across all apps and websites. The sliding menu is uniquely annoying and bad.

Here are the issues in detail if you’re interested:

The menu doesn’t disappear when you minimize it, and when you click on a bus stop when that stop is currently active on the menu, the menu doesn’t return to full view. So in that scenario, clicking on your bus stop does seemingly nothing. It should at least slide the menu back up. When you click on a bus stop, the menu shows up at half view. Why? Why would I want a menu that takes up half the screen? I will always slide the menu up to full screen, every time. When I click “Load More” the screen doesn’t scroll all the way down, so if I want to check a bus time that is much later in the day, I have to scroll down each time I hit that button.

Essentially, the menu never needs to be at half size or minimized, it serves no purpose.

As someone who uses this app every day, I am begging the developers to revert the unneeded and disruptive UI changes and focus on QOL and bus accuracy instead.
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Great app, incredibly helpful

No more running to catch a bus that is delayed eight minutes.
I use this everyday. It’s been the most reliable app on my phone the past five years.

Map view?

Previously had map view of next bus on by default. Nw just shows times of next bus. Inaccurate schedule times in the past have made me distrust advertised times not associated with a mapped bus location.

Simple, super helpful. Recommend over that other transit app

The bus times are almost always accurate. It’s annoying when a bus comes early, but it’s usually not the app’s fault that a bus is flying down the street.

So helpful even when plans change!

One of the more helpful apps I’ve ever used. I don’t need flash and a lot of random features, this app has what matters. I can use it to plan a route in advance, see what options are available, the map is handy to visualize where there are stops and what routes may be useful. And for my regular trips I can bookmark stops, journeys and one of my favorite; filter out routes at a stop. Some of the stops have 10+ routes but I can use more than one but not all so I don’t want to just see one route, I can easily see the next bus to arrive from any of the routes I use.
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Get rid of this new update

Or at least give us the option to turn it off. The flashier you and other apps make things the less useable and more user unfriendly they become. Please restore the old app, I don’t want your new look. Apps like yours worked great until you crossed a barrier that makes everything too busy too flashy and only really possibly functional on newer phones bus users can’t afford.
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Response from developer

Hi Sneezer - please contact us through the app so we can learn more about what you dislike about the update.

5 stars for the latest updates

Walking distance included is a big bonus

Better than apple maps

This app is basically a necessity if you’re using public transportation because it’s way more accurate than apple maps.

My “go to” transit info for years now!

Really improved now that most of the info is transmitted from Metro buses. Of course you still have to battle traffic and connections, but way better than a paper schedule that may or may not be posted at the stop!

Can't live without it

I use this app daily to track buses. The interface just keeps getting better!

Essential

If you live in Seattle and take public transit you need this app. 90% accurate bus information and live updates so you know how long you’ll be waiting.

Reliable information!

I use this app all the time when I travel in Seattle. The information is accurate and reliable. Definitely recommend it!

solid app, have some issues

love the app, wish the times were actually able to be accurate up the the second, and that changes to the transportation route, timetable, arrival, and so on, due to any reason, and what that reason is, would be accurately and reliably recorded and presented to me as a free user. Also, the GPS tracking is a bit iffy, and a shortcut to zero a user in on the bus stop closest to them, based on physical proximity and distance, and ease of access, would be the best thing this app lacks, if i could have any features i can dream up, of course. much love.

when will there be support for the far south regions and far north regions of puget sound, east wa, oregon, and idaho?

and when will we be able to get ferries and bus tickets in app?
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Absolute lifesaver!

As someone who relies on public transit to get around, this app is essential, everyone who takes busses should have this on deck. It’s free you don’t even have to create an account and there are no ads.

Good

Please give us an Apple Watch compatible app!