OneBusAway User Reviews

OneBusAway
OneBusAway
Open Transit Software Foundation

Customer Experience

Positive experience38.4% of reviews
Neutral9.3% of reviews
Negative experience52.3% of reviews

~ Based on 151 written reviews from the US App Store.

What users say

Is OneBusAway Safe?

OneBusAway appears safe based on user ratings. AppsHunter Safety Score for OneBusAway is 92/100.

This assessment is based on 124 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.0% of ratings point to a safe experience
1.6% of ratings suggest some concerns
2.4% of ratings point to a risky experience

~ Based on 124 App Store ratings for OneBusAway.

Is OneBusAway Legit?

OneBusAway appears legitimate, with a few gaps. AppsHunter Legitimacy Score for OneBusAway is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Good

Please give us an Apple Watch compatible app!

Super helpful

Really appreciate how helpful this app is overall

A few too many minutes off

One bus away used to be almost 100% accurate. It’s over the last six months to a year that it has faltered.

It will show a bus being a couple of minutes away and then a few minutes later, show that it has passed by 2 min ago. Ghosts!!!

As well, it seems to be 2-4 min min off, no thanks.

Super Helpful App

In real time updates.

Elite everyday bus app

This is a lifesaver for public transit

best app for region’s transit commuters

Reliable and ready to use. The design is great and has been stable for years.

Your life will change...forever.

Best dang app on my iphone

Updates

Love the new updates! The app was great before but the new features are very convenient and clean. Thank you!

UI change

Wish they didn’t change the UI so much but it is what it is

D

It’s really cool

busss

gets me a really accurate buss stop time

Does not tell you when the bus is coming

Consider the user story: “I am at a bus stop and I want to know when the bus is coming.” Seems simple, but anyone downloading this app for this purpose will be disappointed. My experience: Open app > does not find the bus stop I’m standing at via the map or via location services. Asks “where I’m going” as though this is how anyone indexes the information at play. I search for “30” - the San Diego bus line - the app fails to recognize that this bus line exists. I want the people who work on this app to consider how people think about transit, the role it plays in their lives, and how best to interface with the two. At present, the actual delivered user experience of dicking around on one’s phone fruitlessly in the sun is vastly worse than if the app had never been developed at all.
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Unfortunately quite inaccurate

Just not a reliable app. Always off. Just ran to the train that said it was 3 minutes away. Turns out it’s 17 minutes away. Winded for nothing.

Not sure what kind of wonky system they get their times from.

Not Correct

For the last weeks or 2 the app has been on e big issue. It’s constantly showing, ‘Scheduled/Not Real Time.’ And then it will show the bus has already gone past. When it hasn’t. Could you fix this? It’s causing so many problems.

Always wrong

Have been late to school a ton because of this app

ba

doesnt work at all on iphone, opens up the interface and doesnt show any stops

It works nevermind

Cool

vvch

does the job

Puget sound

Often more accurate than Google maps for tracking my local buses. 🚌

This is garbage

It’s almost never accurate and sometimes entire bus routes are missing from stops. Google is hit or miss but from my experience it’s been way more accurate than this app ever has been