OneFit User Reviews

Customer Experience

Positive experience69.2% of reviews
Neutral5.1% of reviews
Negative experience25.6% of reviews

~ Based on 39 written reviews from the US App Store.

Is OneFit Safe?

OneFit appears safe based on user ratings. AppsHunter Safety Score for OneFit is 90/100.

This assessment is based on 162 user ratings, with an App Store average of 4.6/5.

Safety Analysis

92.6% of ratings point to a safe experience
2.5% of ratings suggest some concerns
4.9% of ratings point to a risky experience

~ Based on 162 App Store ratings for OneFit.

Is OneFit Legit?

OneFit is no longer available in the App Store. AppsHunter Legitimacy Score for OneFit is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

App is temperamental 🙃

One-fit is great for what I need for working out regularly, but the app is crap. Nothing better than going to checkin to class and having to mess around with it before working out 🤪 Then, get an email saying you didn’t check in after class. 😫

Response from developer

Hi, Thanks for sharing your feedback!  Sorry to hear that you are unhappy about our app. If you have any doubts about our check-in process, please let us know, and we are happy to explain it to you. You can contact us via the contact form on our website.  The OneFit team

This company has very hostile customer support

If anything goes wrong with their app they’ll blame it one you and refuse to help.

Response from developer

Hi there, thanks for your review.  How unfortunate that you feel this way, and we truly regret that. Please do contact us again whenever you need help or would like to know something, we're actually always happy to help :)  The OneFit team

Super OneFit

I got OneFit last year when I moved to Amsterdam from Toronto and I’ve been addicted since. I can’t imagine going back to basic gym membership (which I used to have) after OneFit. This app made my move here much easier, I got to explore the city as I explored the diverse range of classes and sub-cultures of this amazing place. Love OneFit and super happy that the lockdown is over so I can get back to working out as before!!
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Great!! 🌝🌻🌞🌹🌺

Amazing

Get your sweat on from anywhere

I live in Australia, but during lockdown it doesn’t matter where in the world you are. I get all my yoga from this app using many different studios. The booking and streaming process is literally the easiest thing in the world. The monthly cost is ridiculously cheap for how much you get. Love love love
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Changed for the worse

I recently wrote a very heartfelt review for this app. Unfortunately, due to the recent change in their conditions they do not meet the expectations and standards of what I admired so much. It went from an app that provided up to 60 workouts per month to only 16. For the amount you pay each month, it’s better to find your own gym subscription or find another app. Recommended this program nonstop for 2 years, but I’m not sure I would anymore.
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Money Greedy Manager

Used to be a good concept. However as of March they reduce the times you can do a workout per month from 60 to 16. They say it’s because they want to introduce a fair use policy so everyone can do their favourite worksouts. That’s ok, but why keep the monthly fee the same? It’s easy, these are profit driven individuals that want to squeeze the last penny out of the company. Read carefully what you sign up for. There are better alternatives. I cancelled my membership. I don’t support greed.
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The BEST

OneFit is the most valuable subscription service I have ever had!

Hands down.

Fine

10eurosis really too much for the fine especially as you need to give 8 hours notice in most cases. Life is a little for hectic and needs more flexibility than that.

Relies on users to forget canceling - screw then

I cannot recommend any app that relies on people forgetting to cancel to earn money. I know it’s typical and it’s the user’s responsibility to cancel but regardless, screw them for employing this practice.

100% recomendable

Best app ever invented, im getting so addicted! Its such a good motivation and it makes it so easy. The service on the phone is so good and proactive.

Love it

Love this app works perfect with my lifestyle!

great service app could use some tweaking

Onefit is a great! compared to classpass you get way more for what you pay since there is no limit on how many classes you can go to with the membership.

I do wish the app had some additional features like searching classes by name or teacher rather than just the type of class.
it can also be a bit jerky - for instance i have had trouble checking into classes and the app does freeze at times.

but worth every penny if you go to classes or the gym twice a week.
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Doesn’t work

I entered my payment information and the screen went blank. Now I am unable to access my account or see if anything went through.

Response from developer

Hi, thanks for your message! Please contact us via info@one.fit and we will jump into solving it for you:)

Good app and service deserve a recommendation

👍

Logs me out 2x per week, crashes daily

Love OneFit, do NOT love this buggy app. I have to refresh my authentication at least 1-2 times per week. Sometimes restarting the app fixes it. But often not. The My Schedule tab also hangs about 50 percent of the time, requiring me to quit & restart the app. Please fix!

Always crashing and not user friendly.

I just signed up and I feel like I’ve been conned. I was all ready to go to the gym but the app keeps crashing. I can’t even open it to checkin. I deleted and downloaded and restarted my phone - still doesn’t work. Also the search function can be improved with more filters

Excellent app

So much better than classpass. Flexible and well thought out with so many great classes all over Amsterdam.

Love OneFit but wish the app would sort the bugs out

I LOVE OneFit and I recommend it to all my friends HOWEVER it really needs to have the app sorted out! Very frequent issues sometimes all my classes get wiped sometimes I can’t check in and sometimes it won’t locate any locations near me when I know they are there 😭 if the app were fixed with all these annoying bugs it would be a 6 out of 5 for me.
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Wellness option

Great app to try different locations and also different gym/sport sessions. Love it!