App crashes constantly
Crappy app . Almost useless because it may take many many attempts to connect to the radon monitor.
App Crash
App is very unstable, functionally useless. Radon meters must be read with desktop, worthless app. Will not connect to meters, crashes repeatedly when attempting connections.
Okay
User experience of app is decent. However getting a quick response from support varies. About half of my company’s machines have Bluetooth connection issues. Called and spoke with tech support and was told to plug in machines to a laptop and use Bluetooth fix option which didn’t work. Have to send in machine’s at an expense to us to fix their issue.
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Poor Customer Service
I am not a younger tech savvy inspector. I purchase the devise at IW 2019 and have never been able to use it. I have called SunRadon and have been treated like it was inconvenient for them to help me.
Iphone app not working
The app is not properly with the latest iOS system. App crashes when user attempts to add pictures to a report.
Quick report generation
Love how I can generate a report immediately upon test completion. A nice tool to help with turn time requirements. Keep up the good work!
Very easy to use
Definitely has simplified my radon testing, easy to set up and good looking reports
Great product and support
Sun Radon has been great to work with and their monitors are easy to use and accurate.
1028XP
Once I got past the new operating style of this device, which didn’t take long, I love how this product works. I’m very excited for the release of the Luft product to make data collection so much easier!!
Great app
I use an iMac and iPhone exclusively for my business
This software works very well on both my platforms
Brandon was very responsive and helpful when I got started
This software works very well on both my platforms
Brandon was very responsive and helpful when I got started
Inspection Reports Much Improved
Since earlier this year the inspection reporting is much improved. Actually, creating the report is easy and quite customizable. Saves a lot of time to complete an inspection and have a modern looking, compliant with states’ regulations and particular observations of the premises. Much better than what had to use before, and time saving too. Particularly helpful is the invoice generator. I also like the cross platform compatibility. Marek Minta, mFona
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Can’t use with mobile
I got the app to use with a Sun Nuclear 1027. It will not retrieve data. The option is grayed out.
No compatible wit IOS
I cannot use a mobile device made by Apple or use an IOS device of any age or type. It’s frustrating to have a “mobile” unit but can only download on my laptop in my office. So much for on the spot reports for my clients. I’ve deleted and reinstalled this app multiple times with no added success.
I may have to go back to old reliable (competitor). Sorry sun nuclear but a lost client here.
I may have to go back to old reliable (competitor). Sorry sun nuclear but a lost client here.
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OneRADON
App is great! Brandon took a few mins to walk me through the applicable set up steps and the rest was very intuitive. This should save time and flows well with the iPad functionality. Thank you!
Unisable insulting half effort to the radon community
The tiny six point font reports are illegible and are not accepted in a house closing as a valid document.
No clear setup instructions. Unusable with the 1027. Clunky and unpresentable with the 1028. Sorry sun nuclear.
No clear setup instructions. Unusable with the 1027. Clunky and unpresentable with the 1028. Sorry sun nuclear.
The report itself
The app works good. However, the final report given to the clients could be a much better layout. The writing is a very small font. Hard to read. The test results should have a large result that’s very easy to read and understand for the clients on the first page. I’m a local Realtor and inspector and think I could help make this look much more appealing. Jason Barnett KCMO
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