Best community engagement app
Helped me meet and engage with neighbors in my building. This app is awesome for keeping ppl in your best by community connected!
Don’t shut down!
I love this app, I recently
moved into a new community and it’s helped me become acclimated to my new
surroundings. Don’t shut down ☹️
moved into a new community and it’s helped me become acclimated to my new
surroundings. Don’t shut down ☹️
lacks polish, needs block functionality
the block button is imperative to any social app. please prioritize for the safety of your users.
Features don’t work, cannot cancel subscription
I was prompted to upgrade to a paid premium subscription so that I could search for messages older than 7 days. I did upgrade, but now my search doesn’t work at all… What’s worse is I cannot cancel my subscription. Absolutely terrible app experience.
Unmutes group chats on its own
Muting notifications for group chats doesn’t work. Whether I mute them individually or in the settings.
waste of time
it is so incredibly frustrating having to use this to communicate with neighbors in my building and surrounding areas. messages never load, i get notifications but can’t actually see messages and sometimes they are time sensitive and don’t load for hours. the block button is useless as i am still constantly flooded with messages from users i have blocked. this also doesn’t allow you to silence notifications directly on the app.
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Buggy App - Needs Better QA Before Shipping
This app, nor its team, are ready for prime time. The production app is buggy, consistently fails on the login screen, and is incredibly slow in responsiveness. The idea is solid, the execution beyond a miss. Would not recommend.
Cannot sign up ?
Tried email, apple and google ?
Terrible
No help on the app. Reached out twice to fix something and it hasn’t yet.
Inaccurate buildings, no support
Awful experience — wouldn’t get it for your building. My building has a group but no one can add me to it, I have to search for it myself … except the building doesn’t appear in searches. Multiple support requests unanswered over weeks. So all I get is spam from people in other buildings.
Location error
Error getting location sign up
needs update
app keeps pausing and freezing at agreements to terms and conditions page
Everything is now behind a paywall
Used to be a good app but now they try to charge you for everything. Completely absurd and ridiculously greedy. Waste of time.
App Won’t Open
Not sure what’s going on, but I keep getting alerts about posts. However, when I go to access the app, it’s telling me they’ve updated Terms and Conditions, with a button to click to “Agree”. But I cannot click the button because it’s frozen and I can’t click on anything at all. This has now been for over a week and a half. Not sure what the actual issue is here.
Update 1/30/2025:
I have updated my rating of this app from a 1 Star review for complete lack of usability, to a a 4 Star rating, due to prompt and friendly communication by the OneRoof team. I had deleted and redownloaded the OneRoof app on my phone to fix the previously mentioned issue. I noticed today that I did receive an email yesterday from their team. However, the issue had been taken care of already. I actually enjoy this app. My apartment community keeps in touch and informed with all specific details regarding our apartment building and surrounding areas. The only reason I didn’t give the app 5 Stars is because it appears to charge for pretty standard adjustments like “Dark Mode”. That’s a bit strange to me, as many people, especially like myself, prefer dark mode due to eye sensitivity. Staring at a screen all day for work and then looking at your phone, I find that dark mode causes much less strain than the standard appearance. But otherwise, I think this is a pretty good app. I even got a great recommendation on a local bbq spot, after posting a question to the community. I love that you’re able to help your neighbors out in that way.
Update 1/30/2025:
I have updated my rating of this app from a 1 Star review for complete lack of usability, to a a 4 Star rating, due to prompt and friendly communication by the OneRoof team. I had deleted and redownloaded the OneRoof app on my phone to fix the previously mentioned issue. I noticed today that I did receive an email yesterday from their team. However, the issue had been taken care of already. I actually enjoy this app. My apartment community keeps in touch and informed with all specific details regarding our apartment building and surrounding areas. The only reason I didn’t give the app 5 Stars is because it appears to charge for pretty standard adjustments like “Dark Mode”. That’s a bit strange to me, as many people, especially like myself, prefer dark mode due to eye sensitivity. Staring at a screen all day for work and then looking at your phone, I find that dark mode causes much less strain than the standard appearance. But otherwise, I think this is a pretty good app. I even got a great recommendation on a local bbq spot, after posting a question to the community. I love that you’re able to help your neighbors out in that way.
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No images to display
Please update the bug of not showing the listed images in the neighborhood section.
Terrible App
I can’t upload any photos to a post. I get an error or nothing happens at all after I click add. Tried reinstalling app, but forgot my password. The app has no place to “reset password”. It says “send is an email”, which I did and got no response. So I created an entirely new account and now it keeps asking me to verify my account via my phone number, but then tells me that number is already registered. Wasn’t a great app to start with (lot annoying people posting and being over dramatic about neighborhood noises) but now it’s not even usable for any purpose.
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Buggy and spammy notifications
I get push notifications about EVERYTHING because the app doesn’t let you customize by channel. No, I don’t want to be bugged about local businesses or random groups that I got added to and can’t leave. Even when I mute groups I still get push notifications.
There is no replacement for now so I have to keep using it. I wish it was smoother.
There is no replacement for now so I have to keep using it. I wish it was smoother.
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Crashes
App automatically crashes upon open
Everyone is nice
Highly recommend if you’re living in an apartment building with neighbors to connect and socialize.
Corporate greed has got this one too
Hilarious that basic things like being able to search messages and dark mode are paywalled behind a subscription. Who are the greedy people making these decisions?
Maybe focus more on fixing the numerous basic bugs that the app has, which are embarrassing really to be seen in a messaging app in 2024. And what is with the whole swipe left/right Tinderificafion? Its not a dating app, no one needs to swipe on new neighbours.
The idea is really good, but the execution is pretty bad unfortunately.
Maybe focus more on fixing the numerous basic bugs that the app has, which are embarrassing really to be seen in a messaging app in 2024. And what is with the whole swipe left/right Tinderificafion? Its not a dating app, no one needs to swipe on new neighbours.
The idea is really good, but the execution is pretty bad unfortunately.
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