Onlive Agents

Onlive Agents is the app for agents of organizations that work with Onlive. It brings the services you use every day into one place: validate access, manage events and appointments, and attend your customers in real time, wherever you are. YOUR DAY AT A GLANCE • Home shows what is waiting for you: requests, unread chats, appointments to confirm or close and today's pending registrations. • The calendar brings events and appointments together in a week or schedule view, filtered by service. QR CHECK-INS • Scan a ticket's QR code, review its details and confirm attendance in one step. • Look back at the check-ins you completed and open any of them again. • No camera? Type the code in. EVENTS AND REGISTRATIONS • See your events and their dates, each with its list of registrations. • Add a registration on the spot, edit an existing one or mark it as attended. APPOINTMENTS • Your agenda with customers: confirm, reschedule, cancel or close an appointment from its page. • Go from an appointment to its guest's check-in, and back. CALLS AND CHATS • Set your availability and get call, video call and chat requests instantly, even with the app closed. • Reply with messages, files, photos and voice notes, and share your organization's products and content. • Switch a call to video when the customer needs it. NOTIFICATIONS • Reminders and announcements in one inbox. Tap one to go straight to what it is about. YOUR WAY • Light or dark theme, five languages (English, Spanish, French, Italian and German) and control over sounds, vibration and alerts from your profile. You need an agent account with an organization that uses Onlive. What you see in the app depends on the services and permissions your organization has given you.