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Onmo User Reviews

Onmo - Credit, Simplified
💰 Finance

Customer Experience

Positive experience32.8% of reviews
Neutral8.6% of reviews
Negative experience58.6% of reviews

~ Based on 58 written reviews from the US App Store.

Is Onmo Safe?

Onmo - Credit, Simplified appears safe based on user ratings. AppsHunter Safety Score for Onmo is 96/100.

This assessment is based on 2,242 user ratings, with an App Store average of 4.8/5.

Is Onmo Legit?

Onmo - Credit, Simplified appears to be a legitimate app. AppsHunter Legitimacy Score for Onmo is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

Terrible company

Entice you with low interest rates then slam them up to excruciating levels. Read the reviews online . Avoid like the plague.
Peter WainPeter Wain

Response from developer

Hi Peter, We're sorry to read that you're dissatisfied with your Onmo Credit Card. We regularly review our pricing to make sure it reflects current market conditions and the overall cost of providing credit. If you have received a notification that your APR is increasing, you do have the option to Opt Out of this change and pay down your card at your current rate. We hope this helps, Team Onmo

Avoid at all costs

I’ve been with Onmo for almost 2 years. Avoid at all costs. I’ve had to apply for other credit cards as they randomly take your card and will try cancelling it without explanation , the app dosent work, the customer service are horrible , they take weeks to respond. They start declining payments when funds are available. They ignore you constantly and don’t care and give you the run around time after time. This is the worst credit card company I’ve even experienced and would suggest you all avoid it. It’s declined payments when money has been clearly in the account. Worst company ever.
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CStan2000CStan2000

Response from developer

Hi Stan, We appreciate your feedback and we’re sorry to read about the issues you’ve experienced with our services. We’d appreciate if we could get more information on your experience and ensure a complaint is raised on your behalf with the issues you’ve described. Please give us a call on 0330 333 6000 so we can work to help further. We’re available Monday – Friday, 9am – 5pm. Team Onmo

Does the job just fine

Simple basic card simple basic app does everything you need to nothing complicated as long as you keep up your payments the interest rate isn’t really relevant. I just pay off what I spent the month before I found it very useful after a few weeks, they gave me a small card rise to amount that I’m very happy with and I’m quite happy to say yeah, I would recommend it
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DTO1966DTO1966

Response from developer

Hi DTO, Thank you for taking the time to leave us your review and sharing your experience with the Onmo credit card. We appreciate your feedback on our mobile app and how easy it has been to manage your account. Thank you for your recommendation and thank you for being a part of Onmo. Team Onmo

Only thing simplified with this card is the frustration!

I got accepted for this card recently. It came through and I got ready to use it. Well, that was wishful thinking because I’ve been struggling with the 3D authentication process 🤬 Took forever for them to accept my photos of my driving license and, even when they did finally accept that along with the 2 other ‘challenges’ they STILL haven’t cleared me to make the purchase that was the whole reason for getting the card. I’ve had other credit cards and never had this issue. Maybe tell people during the application process that, once accepted, they’ll have to do further tasks before being able to use it. I’m at the stage where I’m considering just cancelling because, honestly, the item I want is definitely going to sell out before this lot let me use the card for its intended use. I get online safely and welcome it, but this is beyond a joke.
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TaliskerbookTaliskerbook

Response from developer

Hi there, We appreciate your feedback on your experience with your Onmo credit card so far. In some instances, we may need to run additional checks for new accounts or specific transactions. We will share your review with our relevant department and if your checks have exceeded 10 business days, please give us a call. We’re available Monday – Friday, 9am – 5pm on 0330 333 6000. Team Onmo

App doesn’t work

“We are unable to send a verification code - please try again shortly”. Been seeing this error message for MONTHS, reinstalled/updated the app multiple times, IOS on my iPhone is up-to-date, still can’t even get past this error message. Never seen anything like it
Alibrooker98Alibrooker98

Credit card

Great company, they make it all worth while to get back on track
Ziggy 1972Ziggy 1972

Response from developer

Hi Ziggy, Thank you for sharing your experience. We have built our card to help our customers build up their credit score and to use it with confidence. We hope you enjoy using your Onmo card. Team Onmo

App nonfunctional

Multiple months of not being able just to open the app, respectfully poor app
FarthermostcoolFarthermostcool

App latest release doesn’t work

After updating the App (on IPhone) with the latest release I can’t access anymore. Please fix it! Thanks
fiele79fiele79

Brilliant service

From application to receiving the card- everything was seemless
PCM chillsPCM chills

Response from developer

Hi PCM, Thank you for your review and for sharing your experience when applying for an Onmo Credit Card. We're happy to read it all went smoothly and that your card has already landed in your hands. We hope you enjoy it! Team Onmo

Card

Highly recommend
AntoBriaAntoBria

Unable to Activate my New Card

This app is a joke. I am unable to activate my credit card.
BD798BD798

ONMO

Always helpful and never no pressure
Gaz@69Gaz@69

Great card

Great easy services
RaymondonRaymondon

App Not Working

The app used to work. Now doesn’t work at all saying something about verification code??!!! No idea what that’s about. Can’t access my account. Can’t verify my card!!! Very disappointed!!!
Spartan_ShoraiSpartan_Shorai

App isn’t working

Can’t access the app to setup payment. Reinstalled it and nothing is working. Been like this for weeks!
CoachJacquiCoachJacqui

Old card damaged

Great service
hhhhbbbboooommmbbbhhhhbbbboooommmbbb

Apple Pay

Great card however they don’t support Apple Pay
Barry scott11Barry scott11

Appalling

Terrible app, tried for months to make it work not working, the legacy app is still open but is about as much use as word document and this app is just shocking. Avoid at all costs. Waste of time
BoyleMBoyleM

Mr sunny

User friendly app
sunnDwdsunnDwd

Never worked

The updated app has never worked and after countless emails I’m at a loss as to what to do! I get the same error “something went wrong and we’re unable to send a verification code at this moment. Please try again shortly”! I can’t check my statements or pay anything extra off it! Sort it out
JD mumJD mum