Onward: Call Assistant

Onward helps you spend less of your day waiting on the phone. Call a business now or schedule a call for later. Onward stays on the line, listens for an agent, and rings your regular phone when it is time to return. Answer to hear your optional short replay, then join the conversation. With replay off, you connect immediately. If you are put back on hold, use Wait for me again to hand the waiting back to Onward while keeping the business on the same call. • Call now or schedule for any future date. • Get a regular phone callback, even with the app closed. • Hear up to 12 seconds of replay before joining. • Set a maximum hold time for each call. • Edit or cancel future calls and view your call history. Onward supports eligible US and Canadian phone numbers. Audio monitoring is disclosed before each call and announced to the business. Agent detection can miss or misidentify greetings; you can request a callback manually. You may need to rejoin to navigate a phone menu. Scheduled dialing is best effort. Each callback connection lasts up to 20 minutes and may end sooner at the call’s displayed time limit. Buy call minutes when you need them. The 60-minute pack is a one-time in-app purchase, with no subscription or automatic refill. Unused purchased minutes never expire. Waiting on hold, replay, the callback handoff and your conversation use one shared balance after the business answers. Ringing before an answer and scheduling use no minutes. Calls end at their time limit, with no automatic overage charges. Sign in to the same Onward profile to recover its remaining balance on another device. Privacy Policy: https://poclab.com/onward/privacy Purchase Terms: https://poclab.com/onward/terms Support: https://poclab.com/onward/support/