OnWear Reviews: Is It Legit?

OnWear
OnWear
Shenzhen Lingwei Innovation Technology Co., Ltd.

Customer Experience

Positive experience26.0% of reviews
Neutral11.7% of reviews
Negative experience62.3% of reviews

~ Based on 77 written reviews from the US App Store.

What users say about OnWear

Is OnWear Safe?

OnWear has mixed safety signals based on user ratings. AppsHunter Safety Score for OnWear is 51/100.

This assessment is based on 111 user ratings, with an App Store average of 2.4/5.

Safety Analysis

24.3% of ratings point to a safe experience
9.9% of ratings suggest some concerns
65.8% of ratings point to a risky experience

~ Based on 111 App Store ratings for OnWear.

Is OnWear Legit?

OnWear appears to be a legitimate app. AppsHunter Legitimacy Score for OnWear is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Worked great til it didn’t

I didn’t mind the occasional connection drops, considering the price of the device. However, now it will not connect to the app so I am update the time. Went through all the recommended steps and nothing. Maybe they stoped supporting this watch. Disappointed.

表盘太少

能多弄一下表盘选择吗,太少了

Does not load

I’ve been trying to add my smart watch to this app and each time I create the log in info it kicks me out and I have to start again. Unable to use the watch since I can’t add it to my device. Please assist

Frustrating

I have had this watch for a while. When it worked it was great! The app now has crashed. Cannot login to get things reset. To check on anything. Very frustrating to have an item can’t use because of app. Please fix.

Issue with IOS 18.1

After upgrading my IOS to 18.1 when I open the app and type my username the app closes unexpectedly.

Connection

Why does it constantly loose connection? This has been ongoing since I bought the watch some features fail to work altogether!
Thank you in advance for your assistance to correct these issues! Can’t change the dials - it’s stay on feature hasn’t worked for a very long time!

Heart rate

Over the past couple of months it will not track my heart rate anymore. It say’s I’m not wearing the watch while it is clearly on my wrist.

Watch won't connect

my watch wont connect at all, ive tried to connect it but it just shows a loading thing and never actually connects.

Error

It used to work fine but now it will send a message that reads “error cocoa 500”. It won’t register my workouts ir steps. It does sync to the watch but nothing registers.

Cannot manually add steps

I got this watch to track my fitness journey. I walked three miles today and it picked up no steps. You cannot manually add steps unless I’m missing it somewhere. It seems to not pick up basic activity

بغداد

استفسار

Won’t stay connected to phone

I do like this watch and design yet it won’t stay connected to watch nor does guid have trouble shooting so may try another watch from different place. Really disappointed

The app crashes all the time

The app crashes every single time I try to open it. So the watch cannot be synchronized.
Totally useless.

Cannot connect device to phone anymore

If your watch battery dies it disconnects from your phone and will not reconnect. While it is connected, the app and watch features are decent. But what’s the point of the app if you can’t connect to the device??

Response from developer

I'm sorry to bring you a bad experience, please try to unbind in the app, in the Bluetooth page of the mobile phone, find the watch device and select "ignore this device", then re-bind in the app

App timing out

The app isn’t working for me at all. Every time I try to login it kicks me out. I tried to create a new account and it still wouldn’t work. Help!

Bugs

Can’t log in. App says I need to re-register because the app has iterated some features but every time I click the button to that and log in again, it gives me the same error message

Response from developer

Hello, sorry to bring you a bad experience. May I ask if you can provide relevant photos or videos, which will help us solve the problem. You can send pictures or videos to my email: liaoweilong@linwear.com

App won’t open

Love my watch but the app this app will not stay open for me to do anything at all. It worked for the longest time but then all of a sudden just quit. I can’t change my watch face or anything. Most of the time my texts won’t come through either. Would love for some feedback on what I can do to fix this. Because I really love my watch :((
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Response from developer

Hello, if you want to receive message notifications through your watch, you only need to turn on the "Share System Notifications" option in the phone's Bluetooth page and the message reminder switch in OnWear. If you want to change the watch face, please use the app to replace it. If the replacement fails, please try to unbind the watch and then re-bind and try again. You can also get in touch with us through the app's "Feedback and Suggestions"

Rubbish

Unable to update. Unable to set time no time/date coming up in settings sent watch back

Firmware Update Terminated

I was happy with the app until I started getting the firmware update notification, now it’s stuck in a loop. I press to confirm update, it tries to update, then I get update terminated alert and it starts all over again. I have uninstalled and reinstalled the app but that does not fix the issue. Think it’s time to just go buy the real deal.
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Response from developer

Hello, sorry to bring you a bad experience, we are working on and fixing this issue, very sorry

Same Issue as Described in Other Review

I too just received my watch and had the same issue with the firmware update as mentioned in the other review in which I select “confirm”, it begins the update process then say “firmware update terminated”. My daughter has had the same watch for about a year with no issues. I hope a fix can be found.
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Response from developer

Hello, sorry to bring you a bad experience, we are working on and fixing this issue, very sorry