Subscribe to an electric bike or moped for a fixed monthly fee. Includes repairs and theft coverage. Connect to your ride, track journeys, and request service through the app. See your environmental impact with CO2 savings.
What We Love
- 🚀 Fast and efficient repair service (under 24-48 hours)
- 👍 User-friendly app interface and easy bike unlock system
- 🚴 High-quality, reliable bikes for daily commuting
- 🔧 Responsive and professional repair technicians
- 💪 Strong bike performance and battery range (50km+)
- 🎯 Convenient on-demand maintenance and repair booking
- 🌟 Excellent customer service (when accessible)
- 📱 Simple and intuitive application design
Room to Improve
- 📞 Customer service nearly impossible to reach (unresponsive emails, non-functional chat)
- 💸 Aggressive billing and hidden fees (charging for missed appointments, lost keys, etc.)
- 🔋 Battery drains quickly at high speeds (30-35km range)
- 🔒 Weak battery security - easily stolen despite locks
- ⚠️ Frequent mechanical failures (brakes, lights, connections)
- 🚫 No weekend repair availability
- 😤 Unresponsive automated customer service system
- 💔 Unreliable bike quality and durability issues
- 🔴 App crashes and technical glitches
- 📱 App incompatible with some iPhone models
- ⏱️ Repair delays and missed appointment slots
- 🚨 Unsafe bike conditions upon delivery (rusty parts, faulty brakes)
- 💰 Subscription price increases without notice
- 🚲 Bikes difficult to ride without battery power
- 🎫 Arbitrary account cancellations without explanation
- 🚚 Poor delivery coordination and unprofessional staff
