Glitchy
It seems like every update, adds a glitch and removes a good feature. Appointments do not load, flashlight not available during VIN scans which is one of the most important pics and usually in dark door jambs. Nonexistent tech-support.
Very buggy too many screens
App glitches and crashes all the time. Has too many screens to complete even basic task. Pop up notifications while in app linger way too long and it won’t let you swipe them away. App forces you to entered same info repeatedly if you minimize app or open different app. Bluetooth connectivity hit or miss.
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OPENLANE app
App refuses to redownload on my phone please fix
Lagging
I sometimes have to hit the circle button to take a picture 10 to 20 times before it will take a picture!!! The app constantly seems like it’s lagging and freezing or it will just close out. I literally went and got a brand new 15 Pro Max because I thought something was wrong with my phone. I should’ve known better it’s this app. This app is horrible.. slows work down terribly. Also dim your phone, so the pictures you take are so dark you can barely see what they look like. I could just go on and on and on with the amount of issues. The AI pictures are just so off. It’s ridiculous. It won’t even take a picture if the sun is out. Please do better and fix these issues.
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Needs 14 pro max functionality
Can’t take clear photos of vin tags or any close up photos of damage (dents, scratches, paint bubble from body cancer or other damages) without switching to camera, take the photo then uploading from camera roll because the app won’t automatically switch camera lenses like it should. The ability to manually zoom in and out would also be EXTREMELY useful as we don’t always have enough room to stand back far enough to take the photos. More often than not, we are crammed into small spaces with little room to move around. Also need to tap the screen multiple times before the app responds. It’s getting old having to fill my storage with vin plate photos every day and having to stand there tapping the screen multiple times for each thing I do. Ugh…fix it!!
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