About
This app streamlines field operations for internet service providers. It enables authorized agents to onboard subscribers on-site by managing contracts, capturing identification, processing payments, and facilitating team communication.
What's New in OpenLink
1.2
July 30, 2026
• Router maintenance — connect to a subscriber's router and read optical power, status and connected devices. • Join the router's Wi-Fi from a label scan, and keep working with no internet. • Router label scan — model, Wi-Fi and admin credentials, with fewer misreads. • Guided ID capture with per-side examples, auto-shutter and blur/glare warnings. • Redesigned contract form, service actions, ticket claiming, and wider Arabic coverage.
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FAQ
What is OpenLink used for?
OpenLink is a business tool designed for internet service provider (ISP) field agents. It helps them onboard new subscribers on-site by managing contracts, capturing identification, processing payments, and communicating with their dispatch team.
How does OpenLink handle subscriber identification?
OpenLink allows agents to scan a subscriber's national ID using the device's camera, with automatic edge detection and cropping. It can also read e-ID NFC chips on supported devices to auto-fill verified details.
Can I manage payments with OpenLink?
Yes, OpenLink includes a collections and wallet feature. Agents can record customer payments directly in the field and track their collected and settled balances.
Does OpenLink support team communication?
Yes, OpenLink enables agents to message and call their dispatch team in real-time. They also receive push notifications for new assignments, approvals, payments, and other important updates.
Is OpenLink available on multiple devices?
Based on the provided data, OpenLink is supported on iPhone and iPod devices. It is a mobile application designed for field operations.
How often is OpenLink updated?
The latest version of OpenLink is 1.1, which was last updated on July 17, 2026. The initial release was on July 2, 2026, indicating recent development activity.
What is the age rating for OpenLink?
OpenLink has an age rating of 4+. This suggests it is suitable for a broad audience, though its primary users are authorized ISP agents.
Does OpenLink have ads?
No, OpenLink does not contain advertisements. The app is free to use and does not display any in-app ads.