Terrible connectivity
Great app and hardware
App could’ve been so good
Incompatible with voiceover
Great app and controller
Update deleted my OS sites (update: Twice now)
Review Update
please let me know exactly many more of these fun updates i can expect that delete all my site info - 2nd in two weeks! yay!
Response from developer
We sincerely apologize for the inconvenience you've been experiencing with the recent updates to our app. We understand how frustrating this must be, particularly when it involves having to re-enter your site settings and device connections. The recent changes were due to a necessary upgrade in our web interface technology and a host change for our hybrid application. These steps were taken to ensure we continue to deliver a secure, efficient, and up-to-date user experience. Unfortunately, these changes required users to log in again and reconfigure their sites. To avoid such issues in the future, we strongly recommend using our OpenSprinkler Cloud Sync feature. This feature allows you to securely store all your site data with your account. Should you need to log in again or reinstall the app, Cloud Sync will quickly restore all your site data, eliminating the need to reconfigure settings manually. We deeply appreciate your feedback and your patience as we continue to improve our app. Our team is committed to making your OpenSprinkler experience as seamless as possible. Thank you for your understanding.
Loses Settings on Updates
Also, the UI could be better.
Response from developer
We sincerely apologize for the inconvenience you've been experiencing with the recent updates to our app. We understand how frustrating this must be, particularly when it involves having to re-enter your site settings and device connections. The recent changes were due to a necessary upgrade in our web interface technology and a host change for our hybrid application. These steps were taken to ensure we continue to deliver a secure, efficient, and up-to-date user experience. Unfortunately, these changes required users to log in again and reconfigure their sites. To avoid such issues in the future, we strongly recommend using our OpenSprinkler Cloud Sync feature. This feature allows you to securely store all your site data with your account. Should you need to log in again or reinstall the app, Cloud Sync will quickly restore all your site data, eliminating the need to reconfigure settings manually. We deeply appreciate your feedback and your patience as we continue to improve our app. Our team is committed to making your OpenSprinkler experience as seamless as possible. Thank you for your understanding.
Won’t connect to controller
Response from developer
We sincerely apologize for the inconvenience you've been experiencing with the recent updates to our app. We understand how frustrating this must be, particularly when it involves having to re-enter your site settings and device connections. The recent changes were due to a necessary upgrade in our web interface technology and a host change for our hybrid application. These steps were taken to ensure we continue to deliver a secure, efficient, and up-to-date user experience. Unfortunately, these changes required users to log in again and reconfigure their sites. To avoid such issues in the future, we strongly recommend using our OpenSprinkler Cloud Sync feature. This feature allows you to securely store all your site data with your account. Should you need to log in again or reinstall the app, Cloud Sync will quickly restore all your site data, eliminating the need to reconfigure settings manually. We deeply appreciate your feedback and your patience as we continue to improve our app. Our team is committed to making your OpenSprinkler experience as seamless as possible. Thank you for your understanding.
I love the app I love the sprinkler controller.
Response from developer
We sincerely apologize for the inconvenience you've been experiencing with the recent updates to our app. We understand how frustrating this must be, particularly when it involves having to re-enter your site settings and device connections. The recent changes were due to a necessary upgrade in our web interface technology and a host change for our hybrid application. These steps were taken to ensure we continue to deliver a secure, efficient, and up-to-date user experience. Unfortunately, these changes required users to log in again and reconfigure their sites. To avoid such issues in the future, we strongly recommend using our OpenSprinkler Cloud Sync feature. This feature allows you to securely store all your site data with your account. Should you need to log in again or reinstall the app, Cloud Sync will quickly restore all your site data, eliminating the need to reconfigure settings manually. We deeply appreciate your feedback and your patience as we continue to improve our app. Our team is committed to making your OpenSprinkler experience as seamless as possible. Thank you for your understanding.
Latest update
Why did you change things?!?! Please undo this change you made. I travel a lot and do not want to VPN just to use your app
Response from developer
Thank you for taking the time to leave a review and for bringing this issue to our attention. We're sorry to hear that you're experiencing difficulties with logging in after our recent update. To help us better understand and address this issue, we kindly ask you to submit a support ticket. We greatly appreciate your patience and understanding while we work on this. We hope to resolve your login issue promptly and restore your seamless app experience.
A pain to use
Nice freebie
Poor support
Little to no customer support.
Maybe he knows what he is talking about but his directions are Chinese to me. Go figure!
Response from developer
Sorry to hear about your problems using OpenSprinkler. I am happy to try and help you if you continue to have issues. Please send an email to samer@opensprinkler.com.
Awesome!! Use this every year!!
Good product but the app doesn’t work on my phone
Response from developer
Could you please share what features are missing, this shouldn't be occurring. Please submit a support ticket here so we can resolve this: https://support.openthings.io. Thank you!
Odd UI, great engine
Response from developer
Thank you for letting us know about the crashing issue. This has been resolved in our latest update (1.8.2). If you can please update and update us once you verify the issues are fixed it would be much appreciated.
Still NO Temp display
Latest update broke connection
*** UPDATE ***
The latest update did fix the problem! Upgraded from 3 to 5 stars.
Response from developer
This should be fixed now, we apologize for the inconvenience caused. Please update to version 1.8.2. Thanks!
