
OPS360
All-in-one operations platform
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What's New in OPS360
3.2.0
August 29, 2026
This release brings a big step up for managers, reps, recruiters and field agents working on the go, plus push notifications so you never miss an update. New and improved: • Push notifications — get notified when a helpdesk ticket is assigned to you, a timesheet or expense claim is submitted, a work order is completed, a candidate changes stage, or a website-chat visitor messages in. Tap to jump straight to the item. • Timesheets — review, approve, reject and reopen submitted timesheets with the full approval trail. • Expense & Mileage Claims — create and action claims, with mileage priced automatically. • Helpdesk — reply to tickets and manage status, priority and assignment, with SLA indicators. • CRM Deals — create deals, move them through your pipeline, and mark won/lost. • Recruitment — move candidates through stages, add notes, and view the activity timeline. • Website Chat — reply to and close visitor conversations from your phone. • Field Service — update work-order status through the job lifecycle. • Assets — change asset status (in use, in storage, maintenance, disposed, lost). • Loyalty — adjust member points and store credit. Plus reliability and design improvements throughout.
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