Archived App (Last seen on 4 Apr 2026)
This is an archived listing of the app previously available on the App Store.Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.
About
■ Reduces the stress while getting technical support by sharing screens!
You don't have to make your situation into words. You can share your screen with the operator and get support smoothly by using Optimal Remote One.
In addition, you can get assistance from the operator with the red pen and the cursor on the screenshot, and the operator can support you by displaying web pages and documents for better communication.
■ For support center staff
Optimal Remote One provides you with screen sharing with your customers. This can reduce support time by 50% and increase customer satisfaction.
To provide support, operator tools (free edition) must be required.
■ Notes
Optimal Remote One does not work alone and only works with the operator tools.
The screenshot transmitted will be saved as a photo on your device. Please delete the photo if you do not need it.
There is no voice guidance in this version.
Optimal Remote One is a free edition of Optimal Remote Lite and has limited usage.
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What's New in Optimal Remote One
1.5.2
December 1, 2025
Supports iOS26 and iPadOS26.
