About
Easily share your screen for remote support, eliminating the need for verbal explanations. Receive visual guidance with annotations and access shared documents directly on your device. Supports Apple Watch for seamless assistance.
What's New in Optimal Remote
1.6.0
March 16, 2018
いくつかのバグを修正しました。
Developer apps
FAQ
What is Optimal Remote?
Optimal Remote is a client tool designed for remote support, allowing users to share their screen with support operators. This facilitates easier understanding and quicker resolution of issues.
How does Optimal Remote improve support?
By enabling screen sharing and visual annotations, Optimal Remote helps support centers reduce support time by approximately 50% and increase customer satisfaction. Operators can guide users with red pen marks and pointers on the shared screen.
Can I use Optimal Remote on my Apple Watch?
Yes, Optimal Remote supports Apple Watch, allowing you to share your watch screen for support just like you would with your iPhone.
Is Optimal Remote easy to use for beginners?
Optimal Remote includes voice guidance for basic operations, making it easy and smooth to use even for individuals unfamiliar with iPhone or iPad operations.
Does Optimal Remote have ads?
Based on the provided data, Optimal Remote does not contain advertisements.
What devices are supported by Optimal Remote?
Optimal Remote is supported on Apple Watch, iPhone, iPad, and iPod devices.
How often is Optimal Remote updated?
The latest version of Optimal Remote is 1.6.0, which was last updated on March 16, 2018. This indicates infrequent updates.
What are the requirements for support operators using Optimal Remote?
Support operators require a separate purchase of the operator tool to use with Optimal Remote. Interested parties should contact OPTiM Corporation for details.