OptimalHR

APPROVALS • New approval rules: when your company turns them on, long leave and requests from reserved departments go to a higher-level manager. The form shows who will approve and who is copied. • When no approver can be found automatically, you pick one from a short list. Rostered staff on a long leave pick one Manager on Duty. • New "CC'd to me" tab — see the requests you are copied on (view only). • A Manager on Duty who is the only one on duty that day can submit their own request to their line manager. • The line-manager "Approval reservation" screen is retired (HR now controls this in company settings). MY TEAM • My Team no longer includes you — the count, the list and the attendance groups leave the signed-in manager out. • Someone who clocks out before their shift ends now shows under Clocked Out, not Clocked In. ATTENDANCE ISSUES • Missed clock-out requests let you pick First or Second Half, and "Affected Shift" shows which part of the day the fix covers. • Approving a missed clock-out now settles the whole day. • Late clock-in and early clock-out requests show your real punch times, and submitted ones appear as "Requested" on the Issue card. • A late clock-in or early clock-out can now be resolved on a day whose missed clock-out was already resolved. • A late clock-in or early clock-out within your company's grace time is no longer listed on the Issue tile. • Managers see Late Clock-In and Early Clock-Out issues in a team member's Issue list (view only). LEAVE • Leave on a day you already clocked asks you to confirm before it converts the day. • Office staff can request several dates in one leave request. OVERTIME • An overtime request that overlaps your planned work is refused. SHIFT SWAP & SCHEDULE • Shift swap no longer offers a colleague on the same shift on the same day, and such a swap is refused. • Rostered staff no longer see Change Day Off; the app takes your schedule type from the server. OTHER • Khmer copy updates on attendance and request screens. WHAT TO FOCUS ON 1. Submit a leave of 2 or more days and check the approver shown on the form. 2. Open Team requests and the "CC'd to me" tab. 3. As a manager, open My Team — you should not be in it. 4. Submit a missed clock-out request and pick First or Second Half. 5. Resolve a late clock-in from the Issue card. 6. Open the shift swap colleague list. 7. As a manager, open a team member's Issue list. 8. Khmer language throughout.