Optimalprint User Reviews

Customer Experience

Positive experience70.8% of reviews
Neutral4.9% of reviews
Negative experience24.2% of reviews

~ Based on 264 written reviews from the US App Store.

What users say

Is Optimalprint Safe?

Optimalprint: Photo Products appears safe based on user ratings. AppsHunter Safety Score for Optimalprint is 94/100.

This assessment is based on 270 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.6% of ratings point to a safe experience
1.1% of ratings suggest some concerns
3.3% of ratings point to a risky experience

~ Based on 270 App Store ratings for Optimalprint.

Is Optimalprint Legit?

Optimalprint: Photo Products appears to be a legitimate app. AppsHunter Legitimacy Score for Optimalprint is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Good

Great

T shirt

Awesome Job!👍👍

Delivery delay

Inspite of paying extra for express delivery , it was not delivered on the day . Very disappointing as i could not take it with me , was an ianniversary gift

Fab

Good prices, easy to use, save photos. I use them all the time.

Item never showed up

Item said it was shipped but never arrived. There customer service is useless and you can't a hold of anyone except useless AI .

Products 👍 App 👎

I downloaded the app in order to track my order. I got an email that it had shipped but needed to the app to track it. When I open the order in the app, there’s no ability to track. I’ve been baited and will now delete the app.
I’ve ordered cards from here and are happy with those. Inexpensive & nice quality.
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First time

Not the easiest to place an order.
Directions should be given. Just lucky that I pressed the right buttons.

So bad

Even after my first review 2 years ago this app is still Awful. Really slow to load. Frustrating to use. Buttons don’t load so you press multiple times. Some options are hidden and you don’t see it’s a button until you accidentally click order. It’s sneaky in upgrading options too. Be better!

Colour still not accurate - second attempt!

I ordered a 90 x 60 poster and When it arrived the colour was totally different. I was offered a free reprint so I converted the image to cmyk as instructed, and received the reprint which was a better colour but so dark it is unusable! I understand that things can change when printing, and it is a very technical process but it doesn’t look as if I will get exactly what I want!

The price was excellent and I think the quality would be perfect if the colour was correct!
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Anne

I cannot get passed “internal server issue” awful and impossible to track order!

Quick turnaround

Glitches on photobook.
Can you please fix the app when I try to put 2 photos in 1 page it’s all messed up?

Use the website

Very pretty as it spins, does nothing.

Incapable d’ouvrir en français!

Je viens de télécharger l’application sur un iPad mais il n’y a aucune façon de visionner dans ma langue,le français!De plus j’essaie de créer et commander un cadre photo en mousse mais une fois que j’ai fait mon choix de photo il y a le sigle de téléchargement et rien ne se produit!J’ai payé un abonnement et je n’arrive pas à créer mon produit!Très très décevant!
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Quick turnaround

Love that it prints locally in NZ and super fast. App is pretty easy to use except for when you want to have 2 pictures in 1 photobook page, sometimes 1 photo will show the red sign. Hopefully this will get fixed and it will be perfect! The membership plus is worth it if you print a lot of photobook.
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Great when it works

This app is so helpful for making albums but it can be slow to load and glitchy. I added photos to multiple albums and then they’ve disappeared. Annoying

Glitchy

When it works well it’s great, but it’s soooo glitchy it’s very frustrating.

Carte de vœux

Facile Ă  utiliser pour une belle rĂŠalisation

Tiempos de entrega

Espero q los tiempos de entrega hayan mejorado.. tambiĂŠn deberĂ­an actualizar diseĂąos, porque compro todos los aĂąos y hay pocas novedades. Por lo demĂĄs, todo perfecto.

So bad

Awful app. Really slow to load. Frustrating to use. Buttons don’t load so you press multiple times. Some options are hidden and you don’t see it’s a button until you accidentally click order. It’s sneaky in upgrading options too. Be better!

Rilegano gli album male

Ho ordinato un album di 140 pagine, le foto sono ben stampate ma le pagine si staccano tutte perchè l'album è rilegato molto molto male. Sono riuscito dall'app a contattare l'assistenza, non senza qualche difficoltà (bisogna prima passare da una Bot chat e poi si riesce a chattare con un essere umano) mi hanno detto che mi avrebbero inviato un nuovo album e oggi dopo 20 giorni è arrivato. PURTROPPO HA LA COPERTINA RIGIDA ROVINATA e la RILEGATURA INTERNA STRAPPATA !!!!
Ho nuovamente contattato l'assistenza e dopo aver aspettato piĂš di 20 minuti ed aver loro inviato le foto dei danni e degli strappi, gli ho comunicato che avrei cancellato il mio profilo e che avrei fatto una pessima recensione.
SONO APPROSSIMATIVI ED IL PRODOTTO È ASSEMBLATO CON SCIATTERIA. NON È IL CASO DI FARGLI DEGLI ORDINI a meno che non si voglia rimanere delusi !!!
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