OR PTC DCI User Reviews

OR PTC DCI
OR PTC DCI
Direct Care Innovations LLC

Customer Experience

Positive experience3.7% of reviews
Neutral3.7% of reviews
Negative experience92.6% of reviews

~ Based on 54 written reviews from the US App Store.

Is OR PTC DCI Safe?

OR PTC DCI does not appear safe based on available data. AppsHunter Safety Score for OR PTC DCI is 43/100.

This assessment is based on 168 user ratings, with an App Store average of 2/5.

Safety Analysis

20.8% of ratings point to a safe experience
8.3% of ratings suggest some concerns
70.8% of ratings point to a risky experience

~ Based on 168 App Store ratings for OR PTC DCI.

Is OR PTC DCI Legit?

OR PTC DCI appears to be a legitimate app. AppsHunter Legitimacy Score for OR PTC DCI is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

One of the apps of all time

Stuck on loading and have to restart the app twice every time I open it. As always, a dozen notification boxes is always the most fun part of clocking in. And now, the screen is frozen and unresponsive for 8-10 seconds before I can type my password. Why is 2-factor authentication necessary for an app like this? Requiring a password change every two months is also overly excessive and an idiotic time waster.
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Bugged login

I often have to close and reopen the app multiple times to get to app to register that I’m tapping the password text bar and wont let me type my password. Now I open the app at it is stuck “loading” and nothing is working to allow me to log in to the application

Last Update is Buggy

Last update has made app completely useless. Way too many bugs. Trouble logging in, and now it’s stuck on just “loading” spinning forever. I can’t log in to clock in anymore. The worst update by far of this app. Bug fixes have created even more bugs. Now I have to just log in through the website portal to input the hours instead at the end of the day. I have a newer iphone also with plenty of storage and I deleted the app and re downloaded it to see if it helps but nothing. There’s nothing else I can do now to fix this issue. And yes I did also power off my phone and turned it back on to check if that would fix the problem. Nope. And my mobile data and wifi work perfectly fine as well. It’s just this app. It has completely kicked the bucket.
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Terrible app

A time card app that literally obscures your view of the time on your own phone. This app is a primitive nightmare. Seemingly to chip the worker out of time and money.

You couldn’t make a worse app if you tried

Does government money pay people to make apps this bad? It’s almost like they have regular board meetings about what they could do to torture people for fun. Whoever is in charge here, or whatever team works on this is doing a horrible job.

Frozen

This app constantly freezes

Glitching still

It almost never lets me clock out on time, I always have to keep getting out of app and back in. Makes me clock out at the wrong time.

Super Bad

I have to reinstall the app every few days because it crashes.

WTH is this

Like why ? Are you serious ? The paper voucher was so easy . This is literally stressing me out I hate so much with all my heart .

Reinstalling more times

It freezes, and I have to reinstall more times than I would like to get it to work.

Trying to record historical entry

Often the internet or where I am will either not let me log in or out and trying to do a historical time entry is the worst part of this service it takes forever

Crikey, It ain’t that bad

Geez, I just read the review of the person who says the creator deserve to die for creating such human suffering… It took a little getting used to, but …want to go back to vouchers? heck no. Maybe that person is only using the app and doesn’t have the website on their computer? You can do a lot of correction and other functions like communicating with staff online on the webpage. I use them in tandem. Like when I get a notification that I need to change my password that I can’t remember, I go to the website to change it. I do hate that we have to change our password every 60 days, but oh well, that’s life in the big city.

The only thing that really bothers me is that a I do feel like a criminal when I have forgotten to log out the day before… so now the timestamp would be for more than 16 hours and I need to cancel the whole entry. But you can’t cancel without logging out first and to do that you have to pinky swear that the inaccurate time you are entering is accurate and that stating so, if it is inaccurate, is fraud. So in order to cancel some thing, I first have to commit fraud. That feels really uncomfortable. I wish there was another option for canceling the entry. Other than that, I think it is a great improvement over handwritten vouchers.
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Needs Face ID

This app requires you to change your pw at a max of 60 days, which is completely unnecessary. If we are forced to change our password so often, we should have the option to use Face ID to log in. Performance is still slow, often crashes or gets stuck on loading. Needs a lot of work.

Horrible

Horrible we have to use a app that is constantly having problems from logging in to go to log out and says never logged in to logging in and not go past that just spins n a circle to not ever being able to put in any overtime without contacting them because apps not working right. No wonder people are quitting working for the state and going to private pay. Dumbest idea ever switching to this app! Don’t even get me started on health insurance through them
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Way to go SoO

I appreciate a useless app…where is the money going for the care of our at risk people and the people who care for them? It sure isn’t going where it needs to go…like into creating a functional way to clock in and out…glad it can still be done historically or we would all be working for peanuts (oh wait…)!
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WORST APP EVER

You would think a state agency REQUIRING you to use an app could AT LEAST have one that functions!

Why?… Please update, or improve.

Why, whenever you log out of the portal, it doesn’t close the first time? It just started acting up this way not too long ago, and it’s very frustrating. This App is a piece of CRApp! I didn’t have this problem before, now it’s all the time.

PS When I was with Android, I kept getting the “circle of death” and had to close out, and restart. Now with Apple, it’s acting up this way. Please improve this and get rid of the bugs for us, and for our sanity! Thank you.
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Terrible system

Worst app I’ve used. Let’s go back to paperwork or at least have that option.

Terrible!!!

There is Nothing good in this tool. And the nickname function doesn’t work either!

Worst app ever

This app constantly crashes. At least once a week i will clock in and it won't even register that I clocked in. Or I will go to clock in the next day and it will still be clocked in even though i know I clocked out. Then if that happens going on the website to correct it is difficult and extra time consuming. Very frustrating. Let’s go back to the papers.
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